One year ago, @rramesh25 and I took a leap of faith, leaving Freshworks to start Highperformr AI. Now, we celebrated our first anniversary! 🚀 Reflecting on our journey, we've launched our flagship product, received positive feedback, and built a robust project pipeline.

Attn: @CMOTamilnadu @CTR_Nirmalkumar Chennai. Last night. It rained for a while. Power went off. It came back at 9 AM. Twelve hours. I called the section office. I called the AE. Multiple times. Nobody picked up. No SMS. No estimated restoration time. No update. Just a family sitting in the dark waiting for someone to answer a phone. I want to be clear about what I am not saying. I am not saying it should never fail. Rain happens. Transformers fail. Feeders trip. Things break. What I am saying is this. Twelve hours with no information and no human being on the other end of a phone line is not a weather event. It is an sytem failure. In all the years I have lived here, twelve hours in the dark meant a cyclone. It meant the whole of Chennai was under water and you did not expect anyone to come. Last night it meant a few hours of rain on an ordinary Wednesday. That is the part that should worry all of us. Not the outage. The lowering of the bar for what causes one. For two decades we priced electricity below what it costs to deliver, and we funded the gap with debt instead of honesty. Every government did it. DMK did it. AIADMK did it. Both sides called it welfare and both sides knew what it was. The bill did not disappear. It just moved. It is now sitting inside forty-year-old distribution transformers in Chennai that give up the moment it rains. A transformer does not know which party signed the subsidy order. It only knows whether it was maintained. So, CM @CMOTamilnadu, this is what I want to put in front of you. Yesterday you rode the metro. You bought your own ticket. You sat in the Operations Control Centre and asked how train movements are monitored. You stood on the Kathipara bridge at 101 feet and asked about construction methodology. You ran the driverless line yourself before signing off on it. That is genuinely hands-on and I do not say that lightly. But the metro is the upgrade. Electricity is the floor. A city can survive a delayed metro corridor. It cannot survive an unreliable grid. Every single thing you are building sits on top of power. The hospital. The school. The IT corridor you want investors in. The small shop with a fridge. The woman on a home oxygen concentrator in Pallikaranai. The kid writing exams next. Nobody is going to ride a driverless train home to a house with no power. Last night the metro had a Chief Minister in its control room. The distribution network had a phone that rang out. I am not asking you to come to my street. I am asking whether electricity distribution gets treated as what it actually is, which is the primary public service in this state, not the department nobody wants to hold. And here is the specific thing I want an answer on. When your government explains last night, there are only two answers available. The first one is the one we have heard for fifteen years. A transformer fault. A localised issue. A few streets, not the whole division. Heavy rain. Teams were deployed. Supply has been restored. Every government has given us that answer, and every government meant it, and nothing changed. The second answer is harder to say out loud. That the distribution network in this city was starved of investment for more than a decade because nobody wanted to price power honestly. That the failure is structural, it was built deliberately, and it will take money and political pain to undo. And here is the plan and the timeline. The first answer is management. The second one is reform. I have no doubt about your intent. None. I think you actually want to fix this. But intent is not a system. And the system is bigger than any one person in it. Ninety days of good intentions cannot outrun twenty years of compounding. The only thing that beats compounding is a mechanism. So I am asking for mechanisms, not assurances. Three of them. None of them cost political capital. Every government inherits a broken system and promises to fix it. Then the political cost of fixing it turns out to be higher than the political cost of managing it. So they manage it, and hand it to the next one. That is the machine. That is how a state with our tax base ends up with a grid that fails on a wet Wednesday. You came in saying you would break that machine. So which answer are we getting? The transformer fault, or the truth? One more thing. We grew up knowing Chennai as one of India's four metros. Today, be honest about where we stand. Delhi, Mumbai, Bangalore, Hyderabad, Pune all pulling ahead. Chennai is sliding. Quality of life is not metro rail selfies. It is roads that do not flood in October. It is power that stays on when it rains. It is a phone that gets answered at midnight. We are chasing ribbon-cutting infrastructure while the basics rot. And here is what keeps me up. Last night was light rain in July. The real rains hit in three months. If this is what a Wednesday drizzle does to the grid, what happens in November? Is last night the teaser for what Chennai should expect when the northeast monsoon actually arrives? I am not asking as someone who votes for or against you. I am asking as someone in Chennai who sat in the dark for twelve hours and could not get anyone on the phone. @TANGEDCO_Offcl

This is the pattern: Build an AI agent. Go viral. Get absorbed by the platform. If your moat is a wrapper, your exit is an acqui-hire. If you're lucky. The real question isn't "can you build an AI agent?" Anyone can. It's "can you build something the platforms can't just replicate?" What's next??

Still hiring engineers to write code? You're already behind. The earnings calls don't lie. Spotify's best devs stopped coding in December. Meta's agentic coding gave them 30% more output per engineer. Zuckerberg: "projects that used to require big teams now accomplished by a single very talented person." Microsoft's Copilot business is already larger than franchises that took decades to build. This isn't hype. This is happening at scale right now. Palantir compressed years of SAP migrations into 2 weeks. Planning time from 160 hours to 10 minutes. ServiceNow: one customer going from 80% human-led to 80% automated. Salesforce's $900M AI ARR growing 120% YoY. Shopify's AI search orders up 15x. HubSpot's Prospecting Agent booking nearly 2x meetings. Atlassian's Rovo hitting 5M MAUs. Datadog's 11x growth in MCP tool calls in a single quarter. The shift from "technical builder" to "AI-leveraged builder" isn't coming. It's here. The uncomfortable truth? Clarity and judgment are now more valuable than pure coding ability. The builders who survive are the ones who can think, decide, and ship fast — not the ones who write the most elegant code. Ramesh and I are diving deep into this on Outbound — what the data actually tells us and what you need to do about it.

Most teams today: • See signals • Don’t know what to do with them • Still send generic messages The real shift isn’t “signal-based prospecting.” It’s signal → context → action. Without context, signals are just noise. Without workflows, they’re just dashboards. The winners won’t be the teams with more signals. They’ll be the teams that turn signals into timely, relevant moves.

ChatGPT to no longer provide health or legal or finance advice Is this fake or real?

If AI is inevitable in GTM, the only question is: are you shaping the workflows, or inheriting them?

Hard to imagine now, but… How did we actually work before ChatGPT and LLMs?

Hey @jasonfried - been a @basecamp user for 10+ years and absolutely love the simplicity. But I'm genuinely curious: what's the thinking behind not having tags? Is it a deliberate design choice to keep things clean, or just hasn't made it to the top of the list? Sometimes I find myself wanting to group tasks across projects (like "waiting on client" or "quick wins") but wondering if I'm missing the Basecamp way of thinking about this? 🤔

Al Replacing Jobs? The TRUTH About Marketing Teams... Watch the full episode here - youtu.be/CpE9_tFcvi8

Al Marketing: From Sailboats to Speedboats!

Al's Uncertainty: Level Up Your Engineering Skills Now!

Can AI uncover competitor weaknesses? Prospect's interesting question!

Everyone’s chasing job changes and funding rounds. You know what’s more actionable? A competitor AE commenting on your prospect’s post A past customer joining your ICP company A founder going from “sharing press” to “asking for referrals” Signals are everywhere. But if you’re not mapping behavior with intent, you’re just enriching noise. GTM today isn’t about more signals—it’s about better ones. Not all signals are created equal. And most GTM teams over-index on the obvious ones. We’re learning this the hard way.

AI agents may replace the bottom 20% of the workforce in the next 12-18 months. Do you agree?

I've recently been exploring Gemini 2.5 Pro and it's quite impressive. It's making me reconsider my ChatGPT Pro subscription! But here's a thought - could Gemini 2.5 Pro actually disrupt Google's ad revenue model?

The quietest meeting participant often has the most valuable insight. I've learned more from creating space for the introverts on my team than from the loudest voices in the room. Try this, end your next meeting 5 minutes early and ask: Who hasn't shared their perspective yet? #startup #teambuilding

Don't be a perfectionist!!!

Cold outbound isn’t dead. It’s just misfired. * Too many reps spray messaging to accounts that looked good in 2022 * Too many marketers build ABM lists from old CSVs * Too many RevOps teams enrich, score, and assign based on… nothing new The fix? * Real-time signals * CRM hygiene * Trigger-based workflows Outbound works when you hit the right person at the right time with the right story. Everything else is just noise.

Not every cold email deserves to be automated. We use AI to scale, enrich, segment—but not to replace curiosity. If I really want to talk to someone, I read their posts, check who they follow, and write like a human. The difference? That one reply. That one thread. That one customer who felt like we got them. Scale is important. But resonance wins. #startuplife #coldemail #gtm

Hey @grok What's one AI tool that actually saves people 5+ hours per week? (And how do you use it?) I'm collecting real examples. Share what you find