Can’t believe the lack of customer service from @AmericanAir tonight in NYC - with weather and the outage, here’s the situation for hotels for the 3 airports in NYC - AND THEY WOULDN’T OFFER ME A VOUCHER!!!!!! 🤷‍♂️ ………… 🤣

Well what a total cluster tonight @AmericanAir but Jean in the Admirals Club in LGA was a star - thank you

Best purser ever on @united UA714 - her name is Jonny (spelling?). Currently doing 120+ flights a year across carriers and she was just awesome! 👏 - refreshing to see

With all the sponsorship from @MSCCruisesUSA on the @F1 , why on earth can’t I watch it on an MSC Cruise this morning #ironic PS well done @LewisHamilton #hammertime #44

Awesome service from @AmericanAir CK Ramp team tonight in ORD with Edita 🇨🇿 . Please pass on my sincere gratitude of making it to my next flight to see my boys #AAngel

As a CK on @AmericanAir I’ve taken “2 or 3” flights with you, but on AA1220 from PBI-DFW this morning, Tom was extremely attentive. More so than anyone in the past few months. Big shout at to Tom #AA

Big shout out to Erin on CK duty at ORD tonight for @AmericanAir - mega late flight inbound and already boarding group 9 on connection but got us and the bags on the flight to London . THANK YOU

Total chaos at @Avis West Palm Beach with NO CARS AVAILABLE and lines out the door with prepaid rentals #ridiculous

Very disappointed in @royalairmaroc and no respect for @traveloneworld partners. Wife and I both emerald, got seats together and then told we are 9D and 25B …… 8 hours before the flight. And to top it off, extremely rude agents in Madrid for AT971 this evening

Big shout out to Rosalind on the CK desk at @AmericanAir tonight. A canceled flight and rebooked my wife and I in different PNR’s. Ended up being a mammoth task with automation and people going into the reservation but we got there. Please thank her #AAngel

Celebrating the birthday with @AmericanAir on 374 into London tonight from Charlotte. Great crew with Ruth, Ray, Cindi and Uma 👍

Each time I get on a @British_Airways A380 there is no WiFi and as a business traveler / Club World this is unacceptable. Need to transfer to other airlines to ensure coverage now.

Great flight with Lisa on AA1126 from ABQ this afternoon thanks @americanair Probably the best service as a CK in months thank you Lisa!

Big shout out to Dewey and Krista, our crew in first class on AA730 last night (July 31) into LHR. Awesome pair, very attentive and a lot of fun. Thank you @AmericanAir and please pass on our thanks

Michelle on CK line tonight was awesome, thanks @AmericanAir Sorted re-routing efficiently and very polite and friendly. Much appreciated

Great service from @AmericanAir check in guys John and Mike at West Palm Beach (PBI) this week through the storms. Had a delay but got us on the way to Prague 👍👍. Thank you gents

Big shout out to John at @AmericanAir check in at West Palm Beach (PBI). Always friendly and knows some of the more complicated processes 😉. Always a relief to see him manning the premium desk 👍

A big THANK YOU to @AmericanAir Manuel at Lima airport tonight at check in for AA 918z Got us through at exactly 60 mins before - please relay our thanks and tell him we made it 👍👍. Great service for a CK and much appreciated. On our way home 👏 👏👏👏