#MikeRegnier @santanderuk has got his work cut out for him. Start with cutting call wait times. If fraud is going up, don't make the customer suffer. It's why we trust you with our assets. Your job, not mine.
#santanderbank has put me on hold for over an hour after locking me out of my account for making a transfer. What exactly is the point of this "bank?" Aren't they supposed to be in the service industry? Cancelled.
steven overman retweeted
Thanks so much to @publicispoke and @FFT_space for inviting us to such an inspiring workshop, where a group of creatives and strategists were invited to donate their time to helping us create a new tagline. Go behind the scenes with @Campaignmag below...
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People are motivated by career, community, and cause. s.hbr.org/2Kbcxis
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Trump pays respects to wrong city in controversial speech about mass shootings independent.co.uk/news/world…
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Quote of the day: on.forbes.com/6019E0H7S
This whole thread. Yes. This is the horror. It’s so obvious from outside the USA. Preach, @JuliusGoat
steven overman retweeted
What the Dalai Lama thinks leaders should do to create a better world:
- Be mindful
- Be selfless
- Be compassionate
s.hbr.org/2KgnmA1
steven overman retweeted
Our Academy is now underway 🎉 We're still buzzing from our launch, which included an inspiring panel discussion: ‘Can Sustainable Design Transform Communities?’. If you missed it, catch up on our blog 📖 bit.ly/2NQZB5i @JulietKinsman @stevenoverman @HH_Architects @ONS
Wow. An important read.
I did a deep dive on the psychological burdens climate scientists face as they deal daily with apocalyptic data, rightwing-fueled denialism, and government inaction. Please read, RT, like, and share. And check out the haunting portraits.
motherjones.com/environment/…
Inasmuch as ye have done it unto the least of these my brethren, ye have done it unto me. Matthew 25:40
Migrant children at least two U.S. Customs and Border Protection facilities face conditions one doctor described as comparable to "torture facilities." abcn.ws/2N8K3cF
Because Britain is, ya know, “democratic.” What’s happening to the UK is tragic and shocking.
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The Conscience Economy. It’s a thing.
Marketers have long assumed that people want to buy sustainable, but don’t follow through. But research shows that they do. s.hbr.org/2XnLlnZ
steven overman retweeted
Amazing to hear that Central Saint Martins is launching the world's first ever course in Bio Design. Looking forward to seeing the next generation of sustainable innovators! bit.ly/2HJlnBI @dezeen
#SustainableDesign #EcoDesign #GreenDesign
Accountability. Why is it so hard? Whatever your views on #brexit, one side campaigned on lies and made-up half-truths and until now, zero legal implications.
JUST IN: U.K. Conservative Party leadership contender Boris Johnson must attend a court hearing to face allegations of misconduct in public office, London judge rules bloom.bg/2ERoEOP
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Maybe you have to know the darkness before you can appreciate the light. Madeline L’Engle sjp.org.uk/hotts.html













