Why? Because it lacks very, very, very small features. One thing that made me go nuts is that I do sales with tasks, meaning I'm a task based salesperson. The lack of ability to add a new task after I do a task and set a due date is absolutely making me go nuts. The next biggest thing is that, for me, to open a task or a note takes full screen, and it creates this weird mental friction that I am starting to not like opening something. I feel that opening a simple thing like a task is such a big thing, and it is not nice. In HubSpot, everything is in accordion view. I just click a button and it opens up on the same page nicely. The activity section is there, and the task manager is absolutely the best. You can start doing a task, and then you can create a follow-on task immediately, next task loads, and shit is good.