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San Francisco, CA
Joined October 2018
The best media buy in the world still fails on a bad landing page. A funnel is only as strong as its worst step.
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3/ A page converting poorly for good traffic converts poorly for any traffic, no matter how well-targeted the campaign is.
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4/ Before the next round of media optimization, has anyone actually looked at what happens after the click?
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3/ Guest checkout, with account creation offered after as an option, removes the loss without giving up eventual account capture — most buyers opt in when it's optional and useful.
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4/ Every field in checkout needs to justify its cost in abandoned sales. The default in most checkout designs is to ask for more, not less.
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1/ Asking someone to invent a password and set up a profile right before payment adds friction at the exact moment it matters most.
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2/ It reads as the company prioritizing its own data collection over the sale that was already won.
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One checkout step quietly loses the whole sale, more often than any other single design decision: forced account creation before payment.
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By checkout, the hardest part is behind the buyer — they've decided to purchase. Losing them here is almost always self-inflicted.
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Pre-IPO marketing looks nothing like Series A marketing, even though the channels barely change.
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3/ Marketing and legal, which may have barely interacted before, need a genuinely tight relationship.
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4/ The brand holds up under public examination growth-stage marketing rarely faces — competitors, short sellers, financial media reading the same claims.
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The best content calendar starts in the sales team's inbox, not in a marketing brainstorm.
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3/ That question becomes the brief nearly word for word. "How is this different from [competitor]" is a comparison page. "Does this work for our size" is a case study.
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4/ This content tends to convert better than generic education, because it's answering a question already proven to come up right before someone decides.
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