An OD Consultant, and content curator specializing in design of competency based training & development solutions: https://xitter.cf/t.co/iVA4G4xOI4
There and back again
Joined February 2009
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@marksandspencer had 10 failed deliveries from M&S since 26th November due to insufficient address details on parcel. Taken hours to explain on several occasions totally disatisfied
Now at 11 failed deliveries @marksandspencer Beware those of you shopping for corporate gifts!
Nothing to be proud of here @bt_uk Recent headlines from Trustpilot reviews: "Do not use BT unless you want price rises and poor customer service" "Nothing but problems and misinformation…" "They just dont care"
Still waiting for a manager to call was supposed to be contacting me today at 3pm but on checking is out of office what a service shambles @bt_uk
I see a trend Trustpilot say @bt_uk have responded to 31% of their negative reviews. Interesting that 69% had no response.
For those who are also struggling with the inadequacies of @bt_uk Useful article from @MoneyTelegraph - telegraph.co.uk/money/consum…
Little known fact 9821 reviews of BT on Trust Pilot 89% Negative @bt_uk I'm still waiting for a response #customerexperience
We’ll try to fix the issue straight away, according to the BT code of practice so @bt_uk I'm wondering why that call I was promised on Saturday hasn't happened?
Had that letter from BT about the new BT TV? Beware what is promised is very misleading! @bt_uk Another complaint raised!
Check out my latest article: One participant refused to be muted. linkedin.com/pulse/one-parti… via @LinkedIn
Check out my latest article: Ending training on a good note....♪ linkedin.com/pulse/ending-tr… via @LinkedIn
Check out my latest article: Same Facilitator Different Tools linkedin.com/pulse/same-faci… via @LinkedIn
Check out my latest article: Time for Tea and a Wee....... linkedin.com/pulse/time-tea-… via @LinkedIn
UK Parliament: Free parking at work for all NHS staff - Sign the Petition! chng.it/HmHcvG5t via @UKChange
Check out my latest article: Is engagement really that difficult? linkedin.com/pulse/engagemen… via @LinkedIn
I've just signed the petition asking Rishi Sunak to increase the third SEISS to at least 60%, a living wage for the self employed. Please join me and add your name: platform.organise.org.uk/cam…
It's not ok to leave millions of people without enough to get by. Tell the Chancellor to introduce an emergency basic income now: platform.organise.org.uk/cam…
Please issue a 3rd SEISS grant in your announcement today @RishiSunak - signed 50,000 of us platform.organise.org.uk/cam…
Check out my latest article: Reframing The Challenge linkedin.com/pulse/reframing… via @LinkedIn
Please join me and add your name to the petition asking @RishiSunak to extend the selfemployed income support scheme to October platform.organise.org.uk/cam…