smart UK Official Customer Care. Here to help Monday to Friday 08:00 – 18:00 (except Bank Holidays). You can also call us on 00800 9777 7777.
Joined June 2016
- Tweets371
- Following1
- Followers67
- Likes6
We suggest calling our Roadside Assistance team on 00800 1 77 77 777. They may be able to offer some advice.
We’re very sorry to read this, Colin! Have you brought this to the attention of your local retailer or our CS UK team?
are best equipped to advise. Pls find contact details: mb4.me/T8nuxJ3i/ or even call Customer Care on 1-877-627-8004.
We’re sorry to see this, and that we can't help more as we're in the UK. We suggest speaking with your local retailer as they ...
We have now passed on your latest comments, and a colleague will be in touch shortly. We can only apologise for yours and ...
Hi Laurence, we understand that your complaint was escalated to Mercedes-Benz UK and that our colleagues have been in touch?
Hi Sally, we'd like to investigate the lack of customer service you've experienced. Could you please DM the latest details to us?
We're not surprised you feel like this Laurence. Please send us a DM with your contact and vehicle details. Thanks.
Hi, this isn’t what we expect from our retailers. Pls contact our CS team on 00800 9 77 77 777 or on [email protected]
That's not what we like to hear, Sally. Please DM us with your contact and vehicle details, so that we can follow this up.
We’re very sorry to read of the ongoing issue you have experienced, and how it’s made you feel about our vehicles, Sally. Have ...
Hi Mark, we recommend getting in touch with your local retailer who are best equipped to advise: mb4.me/v6Jae8u4/.
Hi Keith, are you able to send, via DM, your full name and registration number and we will pass this information onto our CS team.