i’ve spent my career in early bizops roles. here are 4 things that made me better at the job: 1/ get technical enough to unblock yourself. @austinh___ had me spend 6 months larping as a data engineer at ramp with 0 experience. solving problems without borrowing eng time is a superpower 2/ be friends with EVERYONE. organize happy hours, stay for late night karaoke, don’t eat lunch at your desk. early culture building is everyone’s job! knowing who to ask and feeling comfortable asking makes the whole team 10x more resourceful 3/ be annoying about getting clarity. being largely unmanaged doesn’t mean figuring everything out alone. push for answers, bump messages, challenge assumptions. founders are not exempt. i often corner mine in the office :) 4/ pick 1–2 problems at a time and know them cold. i’ve done post-sales, support, recruiting, growth… only ever well when i narrowed my focus. being needed everywhere is flattering, but a terrible prioritization strategy