If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. – Jeff Bezos #custserv

Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves. – Steve Jobs

Goodwill is the only asset that competition cannot undersell or destroy. - Marshall Field Great customer service builds goodwill. Measure what matters: zurl.co/N3cp

Recognition is the #1 factor in job satisfaction across all verticals. Make sure you're recognizing your employees when they provide great customer service! #custserv

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” - Zig Ziglar #custserv

This is absolutely right. Technology is key to decreasing the friction to help customers accomplish something on their own. We're helping businesses collect more feedback with a kiosk because sometimes customers don't want to complain or praise in person.

A complaint is a gift.

"True loyalty doesn’t come because of an app. It doesn’t come because you have a punch card where after ten punches you get a free sandwich. It is about the relationship. Take away those ‘perks’ and would the customer still be loyal?” - @Hyken #custserv

Congratulations to Someburros and Pita Jungle on their continued growth! Both of these customer service focused restaurants use ServiceGuru. Is that the reason for their growth? Hhhmm. 😉 zurl.co/YUVz #restaurantnews #custserv @Someburros @pitajungle

Effort and attitude make all the difference when the inevitable customer service mistake happens.

Restaurant managers, improve your customer service with actionable feedback from your guests delivered to you and your servers automatically every week! #customerservice #restaurants #tech zurl.co/zbW2

Key takeaways from our Customer Service for Medical Practices Lunch and Learn #customerservice #themoreyouknow zurl.co/CVij

See how fast and easy it is for your customers or patients to review your service with a ServiceGuru kiosk! Here's a quick video of a healthcare review flow. #customerservice #saas zurl.co/DYCd

3 Steps to Crushing it with Customer Service Online. #customerservice #howto zurl.co/k6K7

Data is changing how guests interact with restaurants. If you own or manage a restaurant, embrace it. Encourage your customers to post more reviews and photos to ensure your restaurant is accurately represented. #custserv #googleio zurl.co/vZSC