ServCollab seeks to serve humanity through service research collaborations that catalyze reducing human suffering and improving human wellbeing.
Planet Earth
Joined February 2017
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@servcollab retweeted
Call for papers for a Special Issue of Journal of Business Research (JBR).
“Strength-Based Approaches to Customer Vulnerability: Implications for Service Research and Practice“
Guest Editors: Russell-Bennett R, Kabadayi S & Alkire L.
30 November 2024
bit.ly/3PsVOZl
@servcollab retweeted
#JSM have teamed up with @servcollab to publish a special issue on how service research can help to improve life on Earth and achieve the #sdgs.
Access each of these articles for free throughout Feb by clicking here: bit.ly/3SxrBsu
@JSM_Editors #AcademicTwitter #AcWri
@servcollab retweeted
📢 Call for Papers! #JSTP is looking for articles on service management, theory and industry practice
Learn more about the journal and submit your research here bit.ly/3q7PCfR
@servcollab #journal #phdchat #academictwitter #services #servicemanagement
@servcollab retweeted
Check out the latest articles from #IJQSS including 'Assessing and improving co-creation in services: the customer-centric matrix'
Read this article and more here 👉 bit.ly/459gcEi
@servcollab #services #management #organisation
@servcollab retweeted
Modern human progress requires digital literacy. Our article "Healing the Digital Divide with Digital Inclusion" developed a Step-Model of Service Inclusion Practices and a Model for Fostering Digital Inclusion. Achieving digital inclusion enables human well-becoming!
2nd ServCollab Research Project: Fisk, R. P., Gallan, A. S., Joubert, A. M., Beekhuyzen, J., Cheung, L., & Russell-Bennett, R. (2022). Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities. Journal of Service Research, 0(0). doi.org/10.1177/109467052211…
@servcollab retweeted
Today The Climate Book is finally released in many parts of the world!
I want to use my platform to share the reality of the climate crisis – to communicate a holistic picture of how the world is changing and what we need to do about it. That is why I created this book.
1/4
@servcollab retweeted
Free online event - Service Systems Engineering in the Era of Human-Centered AI issip.org/service-systems-en… @The_ISSIP @LFAIDataFdn @theNAEng @servcollab @NSF
@servcollab retweeted
The first @servcollab @CTFse Workshop on Sustainability through Service Ecosystem Transformation has started. A very timely topic indeed.
@servcollab retweeted
The article @JimSpohrer shared here is indeed very provocative. I wish there had been more discussion about the concept of AI Justice, which the author (Luke Munn) offered as an alternative.
A provocation on "The uselessness of AI ethics" link.springer.com/content/pd… @The_ISSIP #ISSIP @ServCollab @NSF @theNASEM @LFAIDataFdn @mtlaiethics responsible actors learning to invest systematically and wisely in improving win-win interactions and change
@servcollab retweeted
Congratulations to @josinavink and @KaisaKH on publishing this important article!
New Paper by Josina Vink and Kaisa Koskela-Huotari
Building Reflexivity Using Service Design Methods
Just as the surrounding water is invisible to fish, people have difficulty seeing the prevalent social structures that they have internalized. More here: buff.ly/3PAWI2V
@servcollab retweeted
Truly inspiring, thought provoking special session led by @RayFiskTX @servcollab @servsig2022 Thank you & the collective & bless you all ever so much #SERVSIG2022 – at Glasgow, Scotland
A big thank you to Prof @RayFiskTX for chairing the ServCollab panel on serving refugee needs and exploring how service researchers can help. We also would like to extend our thanks to all the speakers for sharing their experiences. It was truly inspirational!
@servcollab retweeted
Start of a very humbling session on Service and Refugees, thanks to #servcollab and all our panellists ❤️ #SERVSIG2022
@servcollab retweeted
If you are interested in how the NHS (and other care services) treated older people and their carers during the pandemic, please take the time to read my new article. @JMM_news
@StirUni @StirManSchool @servcollab tandfonline.com/doi/full/10.…
@servcollab retweeted
ServCollab's ISSIP Award Talk by Ray Fisk - Register here: eventbrite.com/e/excellence-… Wed May 25th 10:30am ET/7:30am PT @The_ISSIP #ISSIP @servcollab
@servcollab retweeted
"There is a direction to history and it is toward cooperation at larger scales." theatlantic.com/magazine/arc… @servcollab Quoting from Wright's"Nonzero: The Logic of Human Destiny"
@servcollab retweeted
More service innovation communities, from industry, academia, and government, now prioritize working on sustainability, including UN sustainable development goals @The_ISSIP #ISSIP @servcollab @THEUIDP @VTTFinland @iaostuttgart @JST_info @tvtsaatio
Dear ServCollabers,
ServCollab is excited to announce its 2nd ServCollabing event that will take place on April 8, 2022at 9:00 (EDT), 14:00 (BST), 16:00 (EEST) via Zoom. You can find more information here:
servcollab.org/post/servcoll…
@servcollab retweeted
@The_ISSIP #ISSIP @ServCollab Kabadayl S, Fisk R, Boenigk S (2022) Ukraine is an opportunity to create hospitable solutions to the global refugee crisis. World Economic Forum (WEF)
URL 20220311: weforum.org/agenda/2022/03/u…
@servcollab retweeted
ServCollab interviewed Leonard L. Berry, Mays Business School, about conducting marketing research for elevating human experiences. ow.ly/qu4G50GoIsc @maysbusiness #TAMU @servcollab
@servcollab retweeted
We can’t intentionally change what we’re not aware of. Excited to share a new open-access paper co-authored with @KaisaKH on how service design methods can help to build awareness of hidden social structures to enable transformation: journals.sagepub.com/doi/ful…
@servcollab retweeted
The latest special issue of @SDNetwork's Touchpoint Journal is out focused on Service Design and Systems Thinking: service-design-network.org/t…
Pleased to have been a co-editor for this issue with provocative content from @jape @benedicte_wildh @redesign and many more.
