Thank you for sharing your thoughts about our service, . Sendle operates with "hub and spoke" providers rather than point-to-point. Plus, all our parcels travel by road, which is not only more cost-effective but also kinder to our environment.  We would love to further assist...

Hi , sorry, we missed your chat with my colleague since the order info isn't linked to X. Redelivery has been requested, and we've sent the delivery instructions to our courier partner. It may take 2-3 business days for the redelivery process. Updates will be posted on the tra...

Hi ! Thanks for reaching out to us and for sharing this. I'm sorry to hear that your labels aren't printing as they should. Please reach out to our support channel at sendle.com/help so we can further assist you. Thank you, and we'll see you there!

Thank you for reaching out about your Sendle delivery. I'm sorry to hear that the two items you ordered from Melbourne have experienced delays in both arrival and pickup. To assist you with this, could you please provide your Sendle Order Reference number via DM? I'm eager to ...

Hi again, Sonny! I appreciate you clarifying to me where your parcel was collected. Sorry for missing this info during my initial response. Indeed, we utilise a depot collection if there are no nearby partner hubs or was requested by the sender or receiver. I understand that t...

Thank you for writing back to us, Sonny. We understand that your shipment experience didn't go as planned this time. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. For us to gather more details about the delivery, kindly reach o...

Hi , Thanks for your honest feedback. I'm sorry for this underwhelming experience with our delivery service. To clarify, all our parcels are delivered with 'Authority To Leave.' For safe delivery, our drivers won't leave a parcel if they deem it unsafe. They will then take it ...

Hi, thanks for tagging us! I'm sorry to hear that some of your parcels are lost. Could you please send all the reference or Sendle order numbers in a DM? We want to help you with this. You can also reach us through chat or email support. (support.sendle.com/hc/en-au/…) Thank you, an...

Hello . We're sorry to know about your parcels. Your feedback is important to us, and we’d like to know more. Would you be able to send us a private message or reach out to us via sendle.com/help with your order or account details so we can work with you to find a reso...

Hi Dave, I'm sorry to hear about the past delivery issues you've had with us. Your feedback is important to us, and we’d like to know more. Kindly reach out to us directly through our live chat or email by using this link: sendle.com/help so we can look into this further.

, Thank you for reaching out to us through X. I understand you had some issues with the tracking for your Sendle parcel. We're sorry to hear that your experience didn’t meet your expectations. Your experience matters to us, and we’d love the opportunity to make things right. F...

Hi Dave, thanks for bringing this to our attention. Kindly contact our support team via chat or email at sendle.com/help so we can look into this for you. Thanks!

We would like to help you with your parcel concern. For us to check, may you kindly provide us with the Sendle reference number? This way, we know how to best proceed with your issue and sort it out for you. Thank you!

Hello We always intend to have the parcels delivered successfully, but there are instances wherein we may experience bumps along the road that may contribute to delays in delivery. We are working on the feedback we are receiving to continuously improve the services we offer. ...

Hi , we appreciate you sharing your feedback about the service you experience from us. We apologise as this is certainly not the Sendle experience we had in mind for you. Thanks for taking the time to share your thoughts with us. Will you be able to provide us with more detail...

We understand that it can be frustrating when parcels don’t get delivered especially if we're given the right address. Your feedback is important to us, and we’d like to know more. Would you be able to send us a private message or reach out to us using sendle.com/help ...

Hi , thanks for reaching out! It looks like you had an underwhelming experience with Sendle. We're truly sorry if this is the case. Would you mind sending us a direct message with the details of your order so we can work on resolving this? You can also reach us directly throug...

Hi ! We're happy to assist you with your Sendle order. Could you please share your parcel details via sendle.com/help? Looking forward to seeing you there. Thank you!

Thank you for reaching out about a suspicious text you received, Peter. We want to assure you that we take security very seriously - this is not a Sendle number. Please never click on any links or provide personal information in response. All Sendle communications are currentl...

We appreciate you sharing your thoughts. While we strive to offer the most competitive rates, we remain fully committed to delivering high-quality service.Your experience matters to us, and we’d love the opportunity to make things right. Please reach out to us through the chat...