Sudarshan Dharmapuri (@sdharmapuri) profile picture

Sudarshan Dharmapuri

@sdharmapuri

https://xitter.cf/t.co/A9FJBJbH9f…

 Bengaluru, India
Joined August 2009
  • Tweets94
  • Following259
  • Followers119
Saying how dangerous AI could become is also a way of signaling how powerful your models are becoming. Once one frontier lab sounds the alarm, every competitor has to agree. Otherwise, it risks admitting that its next model simply isn’t as capable. Safety debate or status game?
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would love to see this debated by the besties on the @theallinpod
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Sudarshan Dharmapuri retweeted
Sheila McGee-Smith (@McGeeSmith) profile picture
Sheila McGee-Smith@McGeeSmith7 Dec 2020
.@CiscoCollab Group To Acquire @IMImobile buff.ly/3lQYgac < adds omnichannel and no code/low code orchestration to the New @Webex Contact Center solution. More soon on @NoJitter @otawakol @vinod_cc
Image from Sheila McGee-Smith (@McGeeSmith)
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Sudarshan Dharmapuri retweeted
Jeetu Patel (@jpatel41) profile picture
Jeetu Patel
@jpatel417 Dec 2020
Who says Monday mornings aren’t great! 👇🏾 – at San Jose, CA
Cisco (@Cisco) profile pictureCisco
@Cisco7 Dec 2020
Today, Cisco is excited to announce our pending acquisition of UK-based @imimobile PLC, a leading provider of cloud communications and software and services that make it easy for businesses to communicate with customers. Read more: cs.co/6014HMS8C
Image from Cisco (@Cisco)
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Have you checked out our #brandrefresh blog yet? Know the story behind our commitment to make every interaction matter more. Read our blog now : bit.ly/33uqMZ0 #imimobile #everyinteractionmatters #innovation #automation #orchestration #customerexperience
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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We're creating a world where every enterprise can stay constantly connected to their customers. A world where every interaction is faster and smarter than ever before. A world where every interaction matters.
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Conversations aren't just about commerce. They are also about providing great support and service. This is what next generation conversational customer service looks like. #CustomerExperience
Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas) profile pictureWebex CPaaS Solutions (formerly imimobile)@webex_cpaas20 Jan 2020
Fantastic to be working with @HyundaiIndia to deliver a #WhatsAppBusiness solution to improve #CX for booking a car service. Hyundai | Service on WhatsApp youtu.be/sIIrIk0hEyw via @YouTube
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Sudarshan Dharmapuri retweeted
YourStory (@YourStoryCo) profile picture
YourStory
@YourStoryCo28 Dec 2019
. @imimobile has deployed a multi-availability zone architecture on AWS that ensures high availability. Read how @awscloud is meeting their scalability requirements to handle billions of customer interactions. @sdharmapuri yourstory.com/2019/12/imimob…
How IMImobile is leveraging AWS to help enterprises deliver seamless customer experiences

How IMImobile is leveraging AWS to help enterprises deliver seamless customer experiences

Brand Spotlight: Amazon Web Services How IMImobile is leveraging AWS to help enterprises deliver seamless customer experiences Jerlin Justus Customer experience has become the defining battleground...

yourstory.com
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Our EVP of Products @sdharmapuri comments on how @Google Verified SMS will help financial service providers to tackle one of the most common types of SMS-based scams that fraudsters try - bit.ly/2Ez8Hfw @TelemediaTweets
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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Sudarshan Dharmapuri retweeted
Dave Michels (@DaveMichels) profile picture
Dave Michels@DaveMichels17 Sep 2019
I have received my first ever RCS message from @imimobile Impressed. Contained a logo and a video.
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Our SVP Product @sdharmapuri writes for @TheCXMagazine about the importance of businesses adopting a messaging-first approach to customer #communications. Full article: bit.ly/2lYxR16 Read our latest messaging-first eGuide to find out more: bit.ly/2mshuu1
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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Sudarshan Dharmapuri retweeted
imiconnect (@getimiconnect) profile picture
imiconnect@getimiconnect30 Aug 2019
[Case study] In the digital age, customer-focused champions of any industry have a competitive edge. Learn how IMIconnect helped Logistics major, Hermes transform its #CXStrategy by orchestrating #CustomerInteractions with existing backend systems: bit.ly/30VbcT3 #CPaaS
Image from imiconnect (@getimiconnect)
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#CX today is what #CRM was 20 years ago, a Board level priority for businesses.
Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas) profile pictureWebex CPaaS Solutions (formerly imimobile)@webex_cpaas7 Aug 2019
A new report from @IDC predicts that spending on customer experience technology is to exceed $600bn by 2022. Our SVP Products, @sdharmapuri, comments on the report in @informationage. #CX #technology #customerexperience information-age.com/customer… via @InformationAge
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[NEWS] - We are really excited about today's announcement to acquire US-based mobile engagement & RCS Business Messaging leader @3Cinteractive. 3C is a pioneer in the RCS market in North America with a great set of mobile engagement capabilities. More: imimobile.com/press-releases…
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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Sudarshan Dharmapuri retweeted
imiconnect (@getimiconnect) profile picture
imiconnect@getimiconnect16 Jul 2019
Are legacy systems and coding intensive development approaches slowing down your #CX initiatives? Read @sdharmapuri 's article in @cbronline on keeping "IT" simple & leveraging #lowcode platforms to accelerate #customerjourneys. #cpaas cbronline.com/opinion/using-…
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[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: bit.ly/2KSeTnU
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: bit.ly/2KSeTnU
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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[Webinar] #AppleBusinessChat #WhatsApp #RCS & more - How do you decide which channel is best for your customers? How can you leverage blended #AI to deliver exceptional customer experiences? To gain more insight, join our webinar: bit.ly/2KgfWxT
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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We are pleased to announce that we have launched our enterprise communications platform, IMIconnect, on @salesforce AppExchange. You can read the full press release here: bit.ly/2CpJ5Ru #salesforce #communications #app #customerexperience
Image from Webex CPaaS Solutions (formerly imimobile) (@webex_cpaas)
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Sudarshan Dharmapuri retweeted
imiconnect (@getimiconnect) profile picture
imiconnect@getimiconnect8 Mar 2019
Here's a sneak peek of the all-new and powerful #IMIconnect - our Enterprise Cloud Communications platform. #cPaaS Now with #AppleBusinessChat, #WhatsAppBusiness, integrated #NLP & #AI and more! Register for a trial here: bit.ly/2EX9jfS
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