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My Amazon listings in Industrial & Scientific have had all of their bullets removed which is causing a major customer experience issue as they waste time coming to my listings and not buying as the key features are missing. All Amazon’s listings still have bullets. Please help!!
Amazon changed my product category of 6 yrs from Industrial & Scientific to Office Products increasing my referral fees by 3%. Amazon is already taking ~80% total from me in fees. This will put my small business out of business. Please help! @amznsellerhelp @AmazonHelp @amazon
Giving me the same answer. They changes my category simply to give them an extra 3% plain and simple. Amazon is squeezing its sellers out of business. Soon customers, and sellers, will be prices off of the platform.
@amznsellerhelp
@AmazonHelp
@amazon
Another canned response. I know for a fact categories can be changed. @dharmeshmehta please help!
Canned response about being in the correct category (they are not, I&S is). My SAM has been working on these cases since May 2023 with no progress. My team will no longer have jobs if Amazon won't fix and customers will go to brick & mortar if the whole category raises prices.
Ryan Simmons retweeted
It is virtually impossible to stay in stock with these ridiculous cut in limits. 40%+ cut in 1 week. Amazon can’t check inventory in fast enough to stay in stock with these insane limits.
Ryan Simmons retweeted
My proposal to fix this:
Fix inventory limits for 45 days.
Allow Sellers to send inventory to maintain their limit - even if they are currently at their limit.
The amount you’re allowed to send is computed by a sales forecasting model + the time it takes to send/receive.
Ryan Simmons retweeted
I need help with my business, to keep my 13 employees working and my own bills paid.
@dharmeshmehta
Small business owners can't live in constant fear of sudden suspensions. We need your help to get this fixed!
Ryan Simmons retweeted
@amznsellerhelp is stating that they cannot accept our invoice due to verbiage stating sales order instead of invoice being written. We even provided them screenshots of our credit card statement proving they were purchased directly from that distributor. @AmazonASGTG
Ryan Simmons retweeted
After being a long term seller with a huge amount of sales. This one invalid products authenticity customer complaints is risking our entire company.
Ryan Simmons retweeted
Started my @amazon journey as a third party seller bank in 2015. As of 10.14.22 our team of 13 lost their jobs. @amazon sent us an email stating that our account will get shut down in the next 72 hours for a product authenticity.
@amznsellerhelp
@dharmeshmehta
Ryan Simmons retweeted
1). I need help with an issue of moving Subscribe and Save customers from SKU A to SKU B in the USA AND CANADA. Multiple cases and over 1.5 months later seller support can not get this fixed. In fact they made it worse today. @amznsellerhelp
Ryan Simmons retweeted
No answers for 6 months now! Our top selling brand for over 5 years is getting less then 1% Buy Box. Sales down over 58%. Seller support can’t solve issue. 4 authorized sellers, same price, FBA. We have better reviews & rating. @dharmeshmehta @amznsellerhelp @amazonhelp @amazon
Ryan Simmons retweeted
My best-selling product was moved to the "janitorial supplies" product type last year. Now I am unable to add variations or make other important updates/changes to the listing. My SAM, which I pay $3,000 a month for, has been unable to help. @AmazonHelp @dharmeshmehta
Ryan Simmons retweeted
I have been an @amazon Seller since 2015. Today our team of 13 lost their jobs. I received an Intellectual Property complaints from Amazon got the issue resolved, then 4 months later our account got suspended again for the exact same issue. @amznsellerhelp
@dharmeshmehta
Hey check out my new product! It is super discounted! amazon.com/dp/B08VZHB1K8?ref…
Ryan Simmons retweeted
In July we had 3 ASINs go down with a silly design patent. We jumped through the hoops and got reinstated 10-14 days later. Sure enough same patent different "rights owner contact" and amazon has taken the same ASINs down again. Really? @AmazonHelp
@amazon @dharmeshmehta
As you can see, though Amazon states the whole industrial & scientific category had bullets removed, Amazon brand’s in the category are all still there. amazon.com/s?i=industrial&sr…