Hello there, We appreciate your interest in shopping with us. Home delivery is currently offered for our Online Exclusive Graphics Tees only; until further notice, rue21 does not offer home delivery for any other items. Thanks for being a part of the rue21 brand!

Hello there, We truly appreciate you taking the time to share this valuable feedback with us. Please be advised that we've incorporated extended sizing across most products we offer. Our standard sizing for girls includes sizes XXS - XXL in tops & 00 - 16 in bottoms with 1/2

Hi there, We apologize for the inconvenience. Can you please send us a DM, so we can further assist you? We look forward to hearing from you soon.

Hello there, We appreciate your interest in shopping with us. To receive promo codes, simply subscribe to our emails or SMS. We update our website weekly with new promos and discounts. Please sign up at rue21.com/store/. Thanks for being a part of the rue21 brand!

financial institution, who will work with our finance department. We appreciate your understanding with this matter. Thanks for being a part of the rue21 brand! 2/2

Hello Vanessa, Thank you for getting back to us. We're sorry to hear about the unauthorized transaction on your account. Our goal is to fill orders fast, so orders cannot be changed or cancelled once placed. That is why we recommend that you submit a dispute with your 1/2

Hi Vanessa, You can also chat us on our website rue21.com/store/ and go to customer service. Thanks for being a part of the rue21 brand!

Hi Vanessa, We apologize for the inconvenience. Can you please send us a DM so we can further assist you? We look forward to hearing from you soon.

We have forwarded your information to the appropriate individuals in the proper department. Once your request is reviewed and they see it is a good fit for rue21, then you will be contacted with information.

Hi!

your experience so that we can address the situation and improve for the future. It is our hope that you will continue to shop with us. We appreciate having you as a customer! Can you please provide us with your contact number and name you were shopping in so we can connect 2/3

with you? We will learn from this experience, and you can be assured that your concerns will be investigated and resolved. Thank you! 3/3

Thank you for contacting rue21 with your concern, I would first like to apologize for your experience in our rue21 location. Customer satisfaction is our top priority, and this is what we want the service in our stores to reflect. I want to thank you for communicating 1/3

least one color/size is available at the store, all the colors will appear on the website. Thanks for being a part of the rue21 brand! 3/3

to rue21.com/store 2. On the upper left corner, click My Store 3. Add your zip code and choose the distance 4. Click Search 5. Once you're done choosing your rue21 store, you may use the main menu to look for the items available in that store: Please note: If at 2/3

Hi there! Thank you for reaching out to us. We appreciate your feedback. Currently, rue21 store locations and Buy Online, Pick Up In-Store are the only available ways to shop. To get the accurate items from a rue21 store of your choice, please do the following: 1. Go 1/3

While we’re working to improve your online shopping experience, get your online order faster with Buy Online, Pick Up In-Store. Thanks for being a part of the rue21 brand!

Hi Jessica, thanks for reaching out to us! We're so sorry for the inconvenience. We do not have any information yet on when home delivery will be back.

Hi there, thanks for reaching out to us! Home delivery is not currently offered on rue21.com. In the meantime, get your online order faster with Buy Online, Pick Up In-Store. If you visit our Find a Store page HERE you can locate the store closest to you!

Hi there! Thank you for reaching out to us! We're so sorry for the inconvenience. We appreciate your feedback regarding this and we will surely pass this on the proper department. Thanks for being a part of the rue21 brand!