@royceard

I preach how to create systems for your business and then how to automate those systems. Talk to me about customer service, marketing and sales.

Joined March 2009
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  • Following1.7K
  • Followers3K
407Media
So what does the tech stack look like for a highly systematized hone services business? A thread… @SullyBusiness @rrafael000
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Question for the Kenya- Tanzania Safari operators. How bad of a drive is it to go from the main gate at Amboseli to Karatu? 7 hours? Is it a bad drive? (Guide driving 4x4 land cruiser)
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I’ve been busy these past couple of years! Our company was just awarded about $58 million from Governor Ivey to continue building out a state of the art fiber optic network for rural SW Alabama, dragonfly.net/news/dragonfly…

Dragonfly Internet Approved for $57M Federal Funding in Monroe, Conecuh and Escambia Counties -...

SP Broadband, Inc. – locally known as Dragonfly Internet – announced that Governor Kay Ivey formally notified the company on March 23 that it had been awarded $57,614,607.62 in federal Broadband...

dragonfly.net
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I always train sales people to use a script. Almost all of them think they are smarter/more experienced etc and don’t need to use it. Check out this video in the comments of the Blue Angels walking through their show - they call it chair flying. If it’s good enough for them…
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It’s good enough for everyone. Use your script. reddit.com/r/interestingasfu…

From the interestingasfuck community on Reddit: US Navy Blue Angels “Chair Fly”. Exercising in...

Explore this post and more from the interestingasfuck community

reddit.com
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Political season is always a great time to cull who I’m following. If you’re overly praising dear leader or comparing us to China - Im moving on from you. The funny thing is this is the conservatives 😀
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Just finished our new office remodel for Dragonfly Internet in Monroeville, AL. This building was a shell and had to be completely reworked, HVAC added and finished inside. This BEFORE photo doesn’t give it justice 😀
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With a cool mid-century/tech vibe inside. - using Instagram for inspiration.
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Construction in rural areas is so hard. We didn’t have any permitting issues or things like that - but there’s just no one to do the work. Also had to source a lot of the finishes myself. I’m the designer here
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Best business advice I’ve ever gotten - Get in the path of success and let it run you over!
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1Frequent service outages. 2Missed or rescheduled installation appointments. 3Poor customer service and communication. 4Unburied wires and poor installations. 5Higher prices for existing customers than new ones
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. 6Slow internet speeds despite paying for higher plans. 7Service disruptions due to worker strikes. 8Unexplained billing increases. 9Limited availability of fiber service in certain areas. 10Equipment failures and lack of technician support.
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AT&T has a Facebook ad running right now that has almost 400 comments on it - almost all complaints. I thought it would be interesting to quantify these to see what makes a customer so angry that they respond to your ad to let the world know.
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Real estate bros (and ladies). Meet Kamala - she’s the new neighborhood YIMBY
Jordan Grimes (on Bluesky @cafedujord)@cafedujord16 Aug 2024
"There’s a serious housing shortage. It’s too difficult to build, & it’s driving prices up. We will take down barriers & cut red tape including at the state & local levels. We will end America's housing shortage by building 3,000,000 new homes." Kamala just went full YIMBY!
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This isn’t too far away @gas_biz
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Don’t argue dinosaurs with a 4 year old boy. Follow this account for more real world advice
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It’s been a busy year as we build a new company and incredible brand. Check out the short video in the thread.
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Here’s the video. Check it out. vimeo.com/949623342

Dragonfly Internet: Brand Idea and Launch Plan from Stealth Creative

Creating and launching a completely new brand from scratch is no easy task, but Stealth Creative is always up to the challenge. Dragonfly Internet is a new provider in rural Alabama, the first to...

vimeo.com
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If your email signature has your name and HOA board office or committee in it, you need to find a hobby or a job,
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Started my career in sales. Moved into operations and now back in sales & marketing. I’ll walk over broken glass to hit a quarterly goal for a six pack of warm diet Dr. Pepper.
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