Analyst Relations & PR pro at Smart Communications @CCMinnovators

Raleigh-Durham, NC
Joined April 2016
Roberta Patterson retweeted
Smart Communications Identified as a Leader in the Aragon Research Globe for Workflow and Content Automation, 2024 hubs.ly/Q02Cj-Wq0 @CCMInnovators
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🌟Smart Communications is proud to have maintained our Leadership position in the 2023, Q3 Aspire CCM-CXM Leaderboard. Explore our cutting-edge solutions that are shaping the future of customer communications management! 🏆 lnkd.in/gEXc4y8u #CCMSoftware #Aspire
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Uncover the power of automated #datacollection in our upcoming #webinar with @aspireccs! Join us on Sept 13 for "The Future of Forms: Redefining Enterprise Data Collection." Secure your spot: bit.ly/3OZETOd #EnterpriseForms #FormsSoftware #Data #SaaS
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Smart Communications is named as a Representative Vendor in the 2023 Gartner Market Guide for U.S. Healthcare Payers’ Provider Network Management Applications. Download the report to find out why. bit.ly/3QUBEZB #CustomerCommunications #CustomerExperience #CX #CXM #forms
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🌐 Relying solely on #OCR for data capture may not be enough in today's digital age. SmartIQ™ offers enterprise businesses a path to reimagine #datacollection & forms processing for a seamless customer experience. bit.ly/3DBfLXr #DataCapture #DigitalBanking #Automation
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🌟 We've done it again! Smart Communications. is proud to have maintained our Leadership position in the 2023 Q2 Aspire CCM-CXM SaaS Leaderboard! Join us on our journey to redefine customer communications management. bit.ly/43PVaKl #CCMLeader #CCMSoftware #SaaS #CXM
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Join us at #CXHealthcareExchange West in Denver on May 15th to hear from our VP of Healthcare Marketing, John Zimmerer, as he shares insights on voicing patient needs. Register to attend: bit.ly/3LUvjKK
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🚀 Incredible results! Read our latest customer case study and learn how @thebancorp increased loan volumes by 400% by streamlining the loan origination process with SmartIQ™. 👉 bit.ly/3y28Gwa #ROI #CustomerSuccess #LoanOrigination #CaseStudy
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Roberta Patterson retweeted
Should HR be solely responsible for #DEIB? There's a strong argument for DEIB outside of HR, but the 2023 Future of Diversity, Equity, Inclusion, and Belonging Report suggests organizations definitely lean toward HR taking responsibility: bit.ly/429eOzI
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Revamp your customer communications and service with the #FCA's new #ConsumerDuty regulation. Learn how savvy businesses in the #UK are turning this regulatory hurdle into growth opportunities. 👇 bit.ly/3MZ07eo
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We're thrilled to announce our partnership with @CGI_Global to transform the CX in lending! Our SmartCOMM platform, integrated with CGI Credit Studio, will offer a real-time, 24x7, omnichannel experience to support all client interactions. Read more today! bit.ly/3zx8EgI
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#Guidewire #Versicherungsforum: Christian Hoffmann, Laut Umfrage von Smart Communications @CCMInnovators ist für 81% der Verbraucher die Kommunikation mit einem Unternehmen für die Customer Experience wichtig. Zufrieden mit der #Kommunikation ist nur die Hälfte der Kunden.
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We're excited to #welcome Stephanie Clarke as our new VP, Marketing Communications! Stephanie's passion for the customer communications management space and eagerness to contribute to Smart's #growth make her a valuable addition to our #team. Welcome, Stephanie! 🎉
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We are thrilled to announce Anthony Bennett has joined the @CCMInnovators team as Chief Information Officer! Welcome, Anthony! Read more 👇 bit.ly/3IX08gK #CIO #Cloud #SaaS
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As we head into 2023, it's important to remember to work SMARTER, not harder. Discover how enterprises can produce more with less by scaling efforts in customer communications management with forms automation software. bit.ly/3FYZwFH
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Is your organization ready to double down on improving the digital #CX? Even amid economic uncertainty, investing in digital lending #technology might be the key. This blog contains all of the details. 👉 bit.ly/3BoKQfD #bankingtech #bankinginnovation
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The number of manual forms patients are asked to complete can be a friction point in the patient-provider relationship. Learn how transforming common forms into digital experiences improves the #patientexperience. bit.ly/3VSbciG #healthcare #healthtech
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