@robjbeech
Joined November 2015
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183Media
Replying to @DavidHorne
@DavidHorne @LNER as a rule, the public simply do not care about their 4hr20 journey becoming 20 minutes faster, they just want it to run, and they just want it to be 4hr20 as booked. I’d guess most people would accept it being 5hr20 if it ran reliably and to time.
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The performance figures between London and Edinburgh are woeful. Percentage arrivals 5L or better are less than 70%. And we see the worst performers are those with the fastest scheduled times. 1S13 on a Sunday arriving on time just 13% of times in the last 6 months.
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As @DavidHorne ‘s @LNER are proud of the huge revenue increase they’ve created by “simplification” of fares you’d think they’d make it mildly passenger friendly by allowing 70 min flex to include the next or previous service automatically in cases where they fall outside 70 mins.
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For example when (not if, when, the corruption had marked this trial as a success well before it even began) this is rolled out across all LNER stations passengers for Retford won’t have a flex 70 option as trains are only every 2 hours.
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Northampton bound to add my ticket to the wall.
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One of the biggest increases to rail fares in the last 5 years is not the increase to the price itself but the absolute decimation of your rights as a passenger. The railway no longer has your back. The railway no longer takes any responsibility for your well being.
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A £50 ticket between 2 cities used to include the journey and the safe knowledge that if it all goes wrong the railway will do its best to get you home at its own cost. The same ticket is now £60 but there is no real world obligation to run a service let alone keep you safe.
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Yes. Providing the ticket was valid for travel on the route you took & it permitted break of journey or finishing short. The operator will almost certainly reject it & you’ll have a farce on your hands but you are entitled to DR. How it’s calculated in value is tricky though.
Jack Boag@sodabrunette17 Nov 2024
Replying to @PacerClara
Am I entitled to delay repay on a cancelled Dundee - Edinburgh yesterday when the ticket was to Glasgow (because I was stopping for longer in Edi anyway so it didn’t materially affect how late I was getting to Glasgow, only Edinburgh
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Still of the opinion that weekend first should be banned outright.
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When will people see that Trainline are just playing at it? They’ve no grasp of the rail industry, no grasp of rules and no grasp of how important it is to keep their infrastructure running. They should be stripped of their accreditation. People need to wake up and go elsewhere.
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It’s a shame Grand Central don’t feel it necessary to include everyone when explaining alternative transport arrangements. Attached image with description. Sadly a little late to be helpful in this case but maybe it will prompt them to consider all passengers in future.
Image carelessly posted by Grand Central, originally with no alternative text / description. The text reads : Further Information Passengers at Bradford, Low Moor, Halifax, Brighouse and Mirfield please board the next Northern service to Leeds. From Leeds board the 1145, 1215 or 1245 LNER services to London Kings Cross. Passengers at Wakefield Kirkgate please board the next Northern service or make your own way to Wakefield Westgate and board the 1228 or 1258 LNER service to London Kings Cross. Passengers at Doncaster please board the 12:13 Grand Central service to London Kings Cross

ALT Image carelessly posted by Grand Central, originally with no alternative text / description. The text reads : Further Information Passengers at Bradford, Low Moor, Halifax, Brighouse and Mirfield please board the next Northern service to Leeds. From Leeds board the 1145, 1215 or 1245 LNER services to London Kings Cross. Passengers at Wakefield Kirkgate please board the next Northern service or make your own way to Wakefield Westgate and board the 1228 or 1258 LNER service to London Kings Cross. Passengers at Doncaster please board the 12:13 Grand Central service to London Kings Cross

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No provisions for Retford passengers as usual. Tell us you want to close Retford without telling us you want to close Retford.
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Well. I’ve somehow made it to 40 years old. Speaking of 40, it’s nearly been 40 working days since my train was delayed over 5 hours and LNER and XC bounced my delay repay back and forth. Wondering if a letter to railway biased ombudsman or a letter before action should be next?
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So here we are on day 1 of the LNER pricing scam. Let’s take a look at what’s available to buy ticket wise today between London and Edinburgh. Every train up to (not including) the 1500 would have been a maximum of £87 until today, and you could have boarded any train.
Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

ALT Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

ALT Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

ALT Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

ALT Results of search for trains today (5th Feb) between London and Edinburgh showing most tickets are above the now removed Super Off Peak single price proving this exercise was a price rise.

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For reference. £83.70 is the advance single price tier directly below the old super off peak price. It’s as if they’ve released tickets at this price to suggest it’s not a price rise, but of course it clearly is due to the complete removal of flexibility.
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Further to my post the other day regarding the LNER simplification. Would anyone be able to explain how this is focussed on simplification? Tuesday 6th Feb (2nd day of the new fares) and no advances on various trains forcing the anytime ticket of £193.90 instead of £87
Screenshot of LNER app for Tuesday 6th Feb showing the only tickets available to be the anytime single at £193.90 on the 0930, 1000, 1030 from Edinburgh. It also shows a Lumo train shortly before with advance singles for just £19.90

ALT Screenshot of LNER app for Tuesday 6th Feb showing the only tickets available to be the anytime single at £193.90 on the 0930, 1000, 1030 from Edinburgh. It also shows a Lumo train shortly before with advance singles for just £19.90

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The 0930 train has advanced in first class available that are cheaper than the standard class anytime. It’s interesting that these don’t display by default instead recommending the £193.90 ticket. Maybe just as a result of the settings chosen.
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“ah well that’s because the train is full in Std class” I hear you cry. No it isn’t as their app would allow me to reserve a seat. This is simply a case of making people pay more than they would have done before this con was introduced. We can look forward to much more of this.
Screenshot from LNER app for the 0930 on Tuesday 6th showing that I can obtain a seat reservation with the anytime single in standard class so the train is not full.

ALT Screenshot from LNER app for the 0930 on Tuesday 6th showing that I can obtain a seat reservation with the anytime single in standard class so the train is not full.

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Anyone still on the fence about the REAL intentions of LNER and their new fare "simplification"? A train on 9/3/24. Ordinarily the £83.80 Super OffPeak would have prohibited more expensive advances being sold, not any more. A 66.5% fare rise. Of course, nobody will read this!
The LNER website showing ticket prices for a journey starting at 1019 from Newcastle to London on Saturday 9th March. The Super Off Peak ticket is no longer available and the cheapest advance single is £125.90

ALT The LNER website showing ticket prices for a journey starting at 1019 from Newcastle to London on Saturday 9th March. The Super Off Peak ticket is no longer available and the cheapest advance single is £125.90

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Replying to @LNER
@LNER @DavidHorne so on 24th Feb I want to travel from KGX to NCL. I wanted to travel with my friend who is only going as far as YRK and works for Grand Central. As such the plan was to get the 1318 to YRK and then whatever is next to NCL as they travel free with GC. Ordinarily >
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more replies
> It may look more simple on the face of it by having less ticket types but it is over twice the price for (on a Saturday) zero more flexibility than before. I strongly urge you to consider the full details of this profit focussed scheme. You’ve had a couple of days to see the >
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Response from the paying passengers now, you’ve seen that it almost unanimously negative, and for good reason, yet I have a feeling this “trial” will still be marked as a roaring success and rolled out regardless. David, I know you agree with these passengers.
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