Founder of The Retail Practice | Brand, Communication & CX Expertise | Creative Mentor | Advisor | Having a break from X ;)
London | Amsterdam | The Cloud
Joined May 2010
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My feeds are increasingly full of low-quality, hate-filled nonsense. It was always there pre-Musk but now it's tipped over for me. Taking a break from Jan 1st 24. X
Brilliant @TheoPaphitis
Sean Murray retweeted
If the BBC don't count down on New Year's Eve using this video then what is the point of anything
xitter.cf/i/status/1735690000052…
This reminds of when retailers are in trouble finding a one positive stat - ‘novelty seasonal socks are +20% lfl’ – at Swindon, England
If you're fed up with fake Black Friday discounts (My inbox this morning 😳), there are many brands wanting to good this Black Friday, including UK-based Urban Bar. Professional glass and barware - direct to consumers too :)
urbanbar.com
#blackfriday #RedCross #Ukraine
Sean Murray retweeted
This amusingly but informatively captures the intractable dilemma faced by Jeremy Hunt as he considers inheritance tax cuts in the autumn statement. The Conservative (brexity) base is now broadly reduced to people who shop M&S and people who shop at Iceland.
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That Mckinsey parody post.
The Tonight Show sketch has appeared multiple times across my feeds - yes, it's gone viral: Harsh, a little true, or spot on?
youtube.com/watch?v=K7ISnXf6…
#Consultancy
Departure lounge reflection time.
What a wonderful brand to have met on this week’s @retailpractice trip.
#amsterdam
marie-stella-maris.com
Does size matter?
Yes, when there's a significant environmental and financial cost for high fashion returns. There are many strands to lowering returns: size consistency (and products that fit better), customer incentives and disincentives eg, charging for returns and where we have been working, tools, and improved CX to help online shoppers find the right size.
Introducing Sizolution AI, where The Retail Practice has supported this ground-breaking team to create something better than the standard online fit tools. Why's Sizolution better? Simple: the engine uses genuine machine learning from multiple data points.
Way beyond basic data matching, Sizolution makes it really personal.
Learn more: sizolution.ai
#Fashion #Returns #AI
Time to Elevate Your Retail & Hospitality Game? 🚀
Consultancy without the con
In the fiercely competitive landscape of retail and hospitality, cookie-cutter solutions don't cut it anymore. At The Retail Practice, we challenge the status quo, and we challenge YOU to do the same.
We're agile, with a proven track record. No endless PowerPoint presentations or generic strategies. Just hands-on collaboration with seasoned industry specialists who craft tailor-made solutions for YOUR unique business challenges.
lnkd.in/exZPAvMz
#Retail #Hospitality
A reminder of my Tesco days and some of the edgier creative we got through ;)
youtu.be/A3RxW0-A5ag – at Drayton, England
Council officers have recommended demolition of 2-4 Dean Street and 7 Soho Square so we can have some "premium" offices. We will lose Tesco and a good building on Soho Square. You can object at the meeting on the 17 October.
westminster.gov.uk/planning-…
Time to Elevate Your Retail & Hospitality Game? 🚀
Consultancy without the con.
lnkd.in/exZPAvMz
#Retail #Hospitality
