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Joined November 2012
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Only 1 in 26 people submit feedback after a bad experience. Let's change that with GripeO: buff.ly/1ROzaGM
Engineering a Service Revolution: How to establish a strong service culture fast buff.ly/1Sq4Oq2
Customers Don't Care About Customer Service (At Least, Not The Way You Think They Do) buff.ly/1Sq4U12
The quality of your #customerservice is important. Claim your business today with ReSolve Social: gripeo.com/resolvesocial
Uber Ordered To Pay At Least $10 Million In Suit Over Misleading Practices buff.ly/1XnrHyN
Uber agrees to pay up to $25M for misleading customers in California over its safety buff.ly/1XlaSEQ
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Guest Blog: 6 Ways to Help Your Team Embrace Change and Serve Customers buff.ly/1Sj7pCi