CEO & Co-Founder of Bloomreach, the leader in Commerce Experience™

Joined July 2007
Question: What happens to SaaS companies that charge on a per seat basis? (for developer software, sales automation, marketing automation, customer success / service)? in a world where AI co-pilots mean fewer seats? #ai #saas #genai #startups ? I'm happ…lnkd.in/gA9m3Zhk
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Excited for two leaders in digital experience to come together to create a richer view of the customer Jonathan Cherki fyi ! #d@ContentSquaree lnkd.in/dZVjt2Qk
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As we conclude our annual performance review cycle, I am grateful to work with some of the smartest, most committed executives I have ever worked with. And I am reminded that its my number 1 job to enable you to spend time using…lnkd.in/gxNYe75D lnkd.in/gXNxu2gz
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Excited to see the world's best customer engagement technology integrate with the best customer service for D2C brands and Shopify merchants. Just the beginning of personalizing EVERYTHING. Romain Lapeyre fyi! #ecommerce #shopify #d2cbrands lnkd.in/gvGiCFMD
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The best news for data-rich application providers like Bloomreach - open source models (LLaMa and its derivatives) is that foundational models (open AI, Bard) will struggle to charge us a premium. AI is a commodity. Useful AI is not. #ai #llm #commerce #martech
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Returns are very simply a cost of sale/marketing - yet so many in e-commerce don't optimize their customer experience (marketing, offers, onsite shopping) to minimize returns. Just as your best customers are concentrated, prolific…lnkd.in/gx9bY5kJ lnkd.in/ga-ju5RN
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In a world where LLMs and GenAI get commoditized by the Big Clouds, OpenAI and Anthropic, could UX innovation targeted at yet-to-be-solved problems be the biggest product opportunity for entrepreneurs? Combining those APIs with proprietary data, deep und…lnkd.in/gG_rx2Ah
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Really excited to welcome Ninos Sarkis to Bloomreach! This has always been a generational market opportunity and I’m so fired up to scale new heights with you. #cfo #ecommerce #saas lnkd.in/dw3RxcHi
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Feeling like we are fully actively moving from a supply-constrained (especially of people) economic environment to a demand-constrained one in tech. Totally different playbook when we have operated in a "whatever-it-takes to recruit and retain great peo…lnkd.in/gnKGdZVF
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With so many AI announcements - excited to share a practical use of AI focused on numeric searches in b2b commerce! #b2becommerce #searchengines lnkd.in/gE5u2c9V
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Classic PoV from from so many early stage founders i speak to - lets make it through 2023, maybe early 2024 - lets retool for a GenAI story and good time funding rounds will be back after that to raise on >$100M valuations at <$10M of ARR. Doesn't match…lnkd.in/dKxVnx4J
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Flexible, data driven reporting has been one of the secret weapons of Bloomreach Engagement. Excited to empower marketers with even more flexible reporting... #data #engagement lnkd.in/gwctVaFh
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Thanks MACH alliance @twiggle_com for facilitating a great discussion on the future of product discovery. @klevusearch Eli Finkelshteyn great to be on the panel with both of you! lnkd.in/gzbbZVKZ lnkd.in/gPSXZrHT
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So excited to join the Board of RepresentUs and partner with @joshuaglynn to help make America the strongest democracy it can be - totally bipartisan and representative of the will of the people. Reach out if you're interested in…lnkd.in/dkcDT5Xg represent.us/
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Just the beginning... really good to see LLMs already in the wild and integrated with Bloomreach engagement and accessible to all marketers! #engagement #ai #commerce lnkd.in/g_4E4MJk
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