In Nashville, we brought together our #AI innovation and @PressGaney's clinical benchmark data to launch Healthcare XM, a unified platform designed to reshape the human experience in healthcare. By helping health systems predict patient needs and intercept safety risks before they escalate, we’re making it easier for extraordinary care teams to deliver extraordinary care. See how it works: qualtrics.com/news/qualtrics… #Qualtrics

We're excited to announce our NEW event series: Healthcare XM Live! Join us in a city near you as we bring healthcare leaders together to connect with peers and discover how the right technology can turn insights into trusted outcomes that increase safety, boost loyalty, and improve patient experiences. Save your spot: qualtrics.com/healthcare-xm-… #Qualtrics

Banco Macro treats customer experience as a shield to protect trust. Real-time listening across 4M+ clients, immediate alerts on high-priority issues, and CX dashboards in 500+ branches. That's our XM platform in action. qualtrics.com/customers/banc… #Qualtrics

With our #AI, Healthcare XM will escalate a safety concern and trigger the right workflow the moment a risk pattern emerges, no one has to catch it manually first. More from @researchlive: research-live.com/article/ne… #Qualtrics #SafetyAlerts

2.5 million customers, 260 locations, and $1.7 billion in annual revenue. When it set out to fix customer churn, @TruGreen turned to our #AI-powered XM and resolved customer complaints in real-time. See how it boosts customer satisfaction: qualtrics.com/customers/trug… #Qualtrics

AI makes you faster. Experience makes you worth choosing. Join us on October 28 where our experts will discuss why closing the Experience Gap is a responsibility for the entire C-suite, and share how to drive trust and lifetime value. Register now: qualtrics.com/events/experie… #Qualtrics

Getting the perfect bite right isn’t luck, it’s listening. Our platform gives @shakeshack the guest insight they need to understand what keeps customers coming back, turning that understanding into its most successful product launches yet. See how: qualtrics.com/customers/shak… #Qualtrics

Our CEO @Jasonmaynard says the real AI-era advantage isn’t having the most AI, it’s decision velocity: simulating more options and closing the loop between action and outcome faster than anyone else. Watch from @constellationr: constellationr.com/video/qua… #Qualtrics #AI

Everything about your business can be copied. So what’s your competitive advantage? It’s the emotion your customer walks away with when they have an amazing experience. See how our XM platform can help set you apart: qualtrics.com/platform//?utm… #Qualtrics

Capturing authentic customer sentiment requires listening across every channel. @FastCompanyME highlights research from our XM Institute on how collection channels impact consumer feedback and how AI helps bridge the gap. Read more: fastcompanyme.com/impact/the… #Qualtrics #CustomerInsights

At the Zero Harm 24/7 Executive Safety Summit with @PressGaney, we brought together healthcare executives and board chairs around a clear message: experience is the business but safety is the foundation. As our CEO @Jasonmaynard and Chief Safety and Transformation Officer Tejal Gandhi, MD shared, it takes the right people, processes, and technology to drive high reliability and close the Experience Gap in healthcare. We also visited @NASA, where we explored how high reliability principles apply across industries and inform our work toward zero harm. We’re honored to share the commitment to Zero Harm 24/7 with some of our amazing customers, @MethodistHosp, @HonorHealth, and @challiance who also took the stage to share how they’re fostering a culture of safety in their organizations. Learn more about our commitment: pressganey.com/resources/blo… #Qualtrics #ZeroHarm247

The mission: zero harm. 🚀 We're at @NASA with @PressGaney and our Executive Safety Summit leaders to explore how to maintain high reliability when the stakes are highest. #Qualtrics #ZeroHarm247

Today we’re speaking with our amazing customers @MethodistHosp, @HonorHealth, and @challiance about the role CEOs and boards play in building a highly reliable culture across the organization. #Qualtrics #ZeroHarm247

Closing the Experience Gap takes people, processes, and technology working together. Here's how each one builds toward high reliability and safe care, every time. qualtrics.com/industries/hea… #Qualtrics #ZeroHarm247

Every handoff can strengthen trust or introduce risk. Healthcare XM will help teams understand the moments that matter across the whole care journey and act before harm occurs. Learn more: qualtrics.com/industries/hea… #Qualtrics #ZeroHarm247

The stark reality of the safety gap: it carries both a human and a financial cost. Our CEO @JasonMaynard shares why closing it starts with making safe care dependable, in every interaction, across every shift. Learn more: qualtrics.com/industries/hea… #Qualtrics #ZeroHarm247

Our CEO @JasonMaynard opens our Executive Safety Summit, discussing that in healthcare every experience starts and ends with safety. #Qualtrics #ZeroHarm247

We're live in Houston with @PressGaney for our Executive Safety Summit where Zero Harm 24/7 starts at the top! Learn about the responsibility boards and CEOs have to make safety a priority across their organizations: pressganey.com/resources/blo… #Qualtrics #ZeroHarm247

Building a successful autonomous contact center requires prioritizing resolution over deflection. @CXMWorld features findings from our 2026 Consumer Experience Trends Report on why getting human-AI workflows right is critical to maintaining customer trust. Read the full analysis: cxm.world/customer-experienc… #Qualtrics #CustomerExperience