
Providing 24/7 support in English and Arabic to our customers. Follow @qatarairways (English) and @qatarairwaysar (Arabic) for the latest news and updates.
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Joined July 2017
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We are aware of fraudulent accounts impersonating Qatar Airways and requesting personal information.
Qatar Airways will never ask for passwords, OTPs, banking details, or other sensitive information via social media or direct messages.
Please interact only with our verified official channels: qatarairways.com or the Qatar Airways App.
تنوّه الخطوط الجوية القطرية إلى تعليق رحلاتها الجوية من وإلى الرياض (RUH) والدمام (DMM) حتى يوم 24 أكتوبر 2026، فيما تم تخفيض عدد الرحلات الجوية إلى جدة (JED) من 7 إلى 4 رحلات يومياً.
وفيما يتعلق بالحجوزات الحالية، نرجو من المسافرين الكرام التواصل معنا خلال 48 ساعة من موعد مغادرة رحلاتهم، نظراً إلى أن جداول الرحلات قد تخضع للتغيير.
للحجوزات والاطلاع على آخر المعلومات، يرجى زيارة الموقع الإلكتروني أو استخدام تطبيق الخطوط الجوية القطرية.
كما يمكن للمسافرين الكرام التواصل مباشرةً مع فريق خدمة العملاء عبر: qatarairways.com/support
Qatar Airways flights to and from Riyadh (RUH) and Dammam (DMM) remain cancelled until, and including 24 October 2026, while services to Jeddah (JED) have been reduced from seven daily flights to four daily flights.
For existing bookings, customers are recommended to contact us within 48 hours of their departure date as schedules remain subject to change.
For bookings and flight information, please visit Qatar Airways website or use the App.
Customers can also contact our Customer Contact Centers team on qatarairways.com/support
Qatar Airways Support retweeted
Important
We are aware of fraudulent accounts impersonating Qatar Airways and requesting personal information.
Qatar Airways will never ask for passwords, OTPs, banking details, or other sensitive information via social media or direct messages.
Please interact only with our verified official channels: qatarairways.com or the Qatar Airways App.
@PratikKhivesara Hello, Pratik. We appreciate you getting in touch with us. Please accept our sincere apologies for any inconvenience caused. We kindly ask you to please share your details with us in DM so that we can provide you proper assistance.
@_shehryarr Hello, Shehryar. This service may be available if you are to book here at al-mahaservices.com/AlMaha
@ManasvaMittal21 Hi, Manasva. We're sorry to know that you are disappointed with our services. Your constructive feedback is truly valuable to us and hence we request you to submit your feedback via: qatarairways.com/en-qa/help/… .
@DataProfession2 Hello. We would like to have a closer look at your concern. Please share your booking reference with us by giving us a call. You can find our contact details and more at qatarairways.com/en/help.htm… then proceed to "Get in touch with us".
@TheSplendorDara As we've already advised you via DM, our records shows that the booking was cancelled as the payment was not authorized. We urge you to get in touch with your bank for further clarifications. Thank you.
@29sara09 Sara, we totally understand your frustration and we apologize for any inconvenience caused. In order to help you with this issue, please reply back to our DM with the requested information. Make sure that once you provide us with the details we will do the needful
@RakshitaXXXXut Good day. We truly apologize for the inconvenience caused due to the delayed baggage. As we can see, the team is relentlessly working on your case, and shall get back to you soon with an update. However, we've also sent a follow-up to further expedite the case.
@Abdulmajeed_AAD Hi, Abdulmajeed. Would you mind reaching out to us via DM provided with your booking reference? Appreciate your response. Thank you.
@daveyl1987 Hello, David. Regretfully, Plane pal cushions cannot be carried on board.
@RakshitaXXXXut Hello, Rakshita. We appreciate you approaching us. We can see that we are assisting you in DM, please stay in touch with us using one channel to get proper assistance. We will surely assist you in your case.
@sadiqyusuflawal Sadiq, please send us a direct message to assist you accordingly in this issue. We're waiting for your message to provide you with the correct steps to do for such cases. Thank you.
@aro_avd Hi, Avdhesh. We apologize for the inconvenience. Kindly DM us with the booking reference, customer name, and email ID for further assistance. Thank you.
@88_qatar22 مرحبا بك ، شكرا لتواصلك معنا ، نأسف لاى شئ تسبب لك فى أى إزعاج ، يرجى تزويدنا بالمزيد من التفاصيل مثل رقم الحجز الخاص بك فى رسالة عبر الخاص حتى نتمكن من الفحص والمساعده وفقا لذلكxitter.cf/messages/compose?recip…
@Trinacria_Tony Hi, Tony. We are flattered with your feedback and thank you for making us your airline of choice.
@Ahmad_A_1280 Hi, Ahmad. We're truly sorry to hear about this from our valued customer. This isn't the experience we wished for you. We urge you to write to our customer care team for a thorough investigation via: qatarairways.com/en/help.htm…
@uwikocengbiru We’re sorry for the inconvenience, please share with us the details again in a DM.


