Principal Coach & Consultant @HelpingImprove. Also: Food & Wine Lover, Strength Nerd, Sword Fighter, Medievalist, Gamer+Improviser+Podcaster Emeritus. He/Him
Santa Barbara, CA
Joined June 2007
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Two weeks from today, I'll be running a workshop at #Agile2023 about navigating team conflict (and avoiding mistakes I've made). Who will I get to see there? agilealliance.org/agile2023/
When working with someone who isn’t meeting my expectations, I ask myself these questions.
Do I know what I expect?
Can I describe when my expectation is being met and not?
Is it reasonable/possible to expect that in this situation from this person?
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Have I agreed it is reasonable/possible to provide that support?
Have I agreed to ensure that support?
Have they committed to meeting my expectation?
Have they received the support we agreed on?
4/5
As a manager, one of your jobs is to provide a high-quality information conduit between the larger organization and your people or teams.
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An essential part of your role is to connect people to the larger organization in a way that creates helpful transparency, not anxiety.
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helpingimprove.com/share-inf…
Paul Tevis retweeted
"Refinement is a team-level activity that, when done well, makes planning sessions relaxed, useful, and productive."
helpingimprove.com/secret-to…
We “promote” brilliant engineers to managers but don’t support them in understanding their new job because “they’re smart, they’ll figure out.” Is it any surprise that they struggle? Who has ever told them what it means to be a manager in this company? In this department?
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