We were delighted to be mentioned in the Money and Mental Health Policy Institute “Written Off” insurance report & recommendations which highlighted our Claims Charter as an example of good practice. We'll continue to work to improve customer outcomes. tinyurl.com/42eeesvb
A PDG working party has begun work on our 2023 claims survey. We're asking insurers about their claims processes as part of our commitment to achieve better outcomes for consumers. This work is linked to our Claims Charter.
Find out more here:tinyurl.com/y5hy2sbz
Great to see this profile of one of our award-winning members Roy McLoughlin talking about his work and his involvement with Protection Distributors Group which works to achieve better customer outcomes.
healthcareandprotection.com/…
PDG Chair Neil McCarthy highlights the importance of claims practices & providing the best customer experience at the moment of truth in this article.
lnkd.in/eMkTe36h
PDG members Paul Reed from Vita and @AlanK_Cura from Cura Financial Services, contributed to this important discussion about claims standards across our industry and the importance of striving for excellence.
#ClaimsCharter
covermagazine.co.uk/feature/…
@protdistgrp member @RoyMcloughlin1 shares his views on why the industry needs to get better at signposting in this piece in @_moneymarketing
moneymarketing.co.uk/opinion…
#WriteItOrReferIt #Signposting
We are delighted to welcome @HSBC_UK as signatories to the @protdistgrp Claims Charter and Funeral pledges.
These initiatives aim to achieve the best outcomes for customer when they are going through the worst of times.
healthcareandprotection.com/…
As an industry we should be proud of what we have achieved but acknowledge how much more we could do to make a difference to bereaved customers.
@protdistgrp will continue to work to deliver better consumer outcomes.
tinyurl.com/3bmhhfvm
#claimscharter #funeralpledge
Protection Dist Grp retweeted
Thank you to @protectionguru_ for highlighting the guides produced by @protdistgrp @Official_AMI and @IPTF highlighting the importance of adviser conversations in conveying the value of protection.
protectionguru.co.uk/using-c…
Read @protdistgrp member @emmathomson29's thoughts on underwriting and why it will be a key focus for PDG this year: moneymarketing.co.uk/opinion…
Protection Dist Grp retweeted
Trade bodies launch new adviser guide to saving protection policies @Official_AMI @protdistgrp @TheIPTF bit.ly/3vbJv8Q
A great piece by @protdistgrp member Vincent O'Connor raising the important issue of beneficiary nomination. Well worth a read: covermagazine.co.uk/feature/…
We're thrilled to be welcoming 3 new members to @protdistgrp on our mission to improve outcomes for consumers. Great to have @vitainsure, Radcliffe & co and @Right_Mortgage_ on board!
You can see the full BIBA manifesto here including the statement on "total signposting" which is great to see:
You can see the full manifesto here: d10ou7l0uhgg4f.cloudfront.ne…
Read more about one of the PDG's main objectives for 2022: electronic report update.
@protdistgrp is calling for all UK insurers to adopt electronic reports, in a bid to ensure insurance policies remain accessible to the masses.
ftadviser.com/protection/202…
@protdistgrp member @futureproofltd's David Mead argues that Electronic Health Records could help close the protection gap in this @_moneymarketing article:
moneymarketing.co.uk/opinion…
We're delighted to welcome our new members @Caspian__ins , Pure Protect and @johnnytimpson1 : covermagazine.co.uk/news/403…
Protection Dist Grp retweeted
Are you prepared for when your customers need to ask you about suicide? For support navigating these conversations, download the free adviser guide from ASPiiN, @protdistgrp and Sesame Bankhall Group, produced with guidance from @Samaritans: bit.ly/3k1qMsd
#WSPD2021
Episode two of @Official_AMI Protection Insight Podcast is out now.
We are joined by @RoyMcloughlin1 on behalf of the @protdistgrp to discuss the important topic of signposting.
#mortgageadviser #mortgagebroker #protectionadviser #signposting
soundcloud.com/user-17505266…
Protection Dist Grp retweeted
Episode two of @Official_AMI Protection Insight Podcast is out now.
We are joined by @RoyMcloughlin1 on behalf of the @protdistgrp to discuss the important topic of signposting.
#mortgageadviser #mortgagebroker #protectionadviser #signposting
soundcloud.com/user-17505266…









