@prefinery

Prefinery is a viral customer acquisition platform for product launches and word of mouth referral programs.

Austin, TX
Joined February 2009
DISCIPLINE > HYPE. Hype fills a room. Discipline fills a pipeline. The founders who win at launch aren't the loudest ones. They're the ones who spent 90 days before launch obsessively building an audience that already wants what they're selling.
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TRIGGERED EMAILS are the most ignored lever in a pre-launch campaign. You have someone's attention at the exact moment they signed up. That window is 4 hours, maybe less. Send nothing and they forget you exist. Send the right message and they share the link before dinner.
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ANALYTICS tell you who your top referrers are. Most founders never look. Your top 3 advocates are already in the data. They recruited 80% of your list. Reach out. Give them more. Prefinery surfaces them for you on day one.
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FRUGAL FOUNDERS get this wrong constantly. They spend weeks on the landing page. They agonize over copy. They A/B test button colors. Then they launch with zero mechanism to make signups do anything. 500 cold emails is not leverage. 500 people holding a referral link is.
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EARLY SIGNUPS are not your audience. They're your sales team. The difference between a launch that flatlines and one that compounds is whether those first 50 people have a reason to recruit. Give them a leaderboard spot. Give them a reward tier. Give them something to chase.
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DO NOT pick a reward before you pick a referral goal. One drives shares. The other drives signups. They are not the same number.
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WHITE-LABEL your waitlist before you pitch investors. A branded referral loop with real signups is proof of demand. A spreadsheet of emails is not.
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SCARCITY beats persuasion every time. A queue people can move up by recruiting friends doesn't need a copywriter. The mechanic does the selling.
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LAUNCH WEEK referral rate without a leaderboard: ~2%. With one: 11–34%. People compete when they can see the scoreboard.
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REFERRAL rate drops to near zero when the reward is vague. "Exclusive access" means nothing if everyone gets in anyway. Pick a reward with real scarcity — queue position, early pricing, a hard cap.
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QUEUE POSITION is a distribution mechanic, not a UX gimmick. People will share a link 5 times to move up 10 spots. They won't share it once to "help a friend." Prefinery automates this loop on day one.
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EVERY launch window is finite. You get one shot at "new." Burn it on a thin list and it's gone.
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DO NOT launch to a cold audience. A warm one costs the same to build. It just requires starting 60 days earlier.
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A pre-launch email list with zero referral mechanics is just a countdown to a mediocre launch day.
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A Google Form is not a waitlist. It captures emails. It doesn't give anyone a reason to share. It doesn't move people up a queue for inviting friends. It doesn't trigger a single follow-up.
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The moment you launch your product is crucial. Make sure you create anticipation and then, launch it with a bang!
Don’t take your brand down market. Make your customers reach up instead.
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What if I told you a pre-launch campaign could make all the difference? How big could your company get if you do the right thing? 🚀💯
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"There are costs and risks to a program of action, but they are far less than the long-range risks and costs of comfortable inaction.”
“All innovation begins with vision. It’s what happens next that is critical.” @jasonfried
“Build an audience. Speak, write, blog, tweet, make videos—whatever. Share information that’s valuable and you’ll slowly but surely build a loyal audience.” @jasonfried