Co-Founder at @ReclaimAI, a smart friend for your calendar. Previously head of PM at New Relic. 3x founder. 3x dad. Also: once-contributor to Selenium & Struts.
Portland
Joined April 2008
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It's kind of crazy how much customer love we get at @reclaimai.
Just this morning as I was sweeping through our support tickets, I saw the following new messages, all from different customers.
Some needed help, but some just wanted to share their love and support. ❤️
Thankful that the jury found Bob Lee’s killer guilty. I hope his family finds some peace and closure.
Patrick Lightbody retweeted
Tom Cruise is losing sleep over motion smoothing. In a PSA video, the Mission Impossible star, alongside director Christopher McQuarrie, urges viewers to turn off this default TV setting, which makes movies look like high-speed video.
Something very odd going on with @asana. Their Twitter profile is changed / private and the service has been offline for over an hour. No updates on the status page.
We (@reclaimai) noticed because we integrate with them and saw their outage light up some of our metrics.
@intercom Your service is struggling. Our live support chats with our customers are timing out and generally terrible. It's the same when I try to open a support chat with you via Intercom. So something is up. Please fix!
People who accept payments on Stripe: do you support SEPA?
Lately I've been finding the dispute process (spoiler: you don't get to dispute it) to be so unfair we are thinking about no longer accepting it.
Today is the first day of the trial of Bob Lee's (@crazybob ) murderer. I hope his family and close friends will soon fine some bit of closure.
