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When you know a difficult story is running tomorrow and there's no longer anything you can do to stop it, the quality of your response in the next 24...

Every election cycle, every contested budget decision, every restructuring announcement brings a version of the same pressure for...

When leadership asks what communications has delivered this quarter, the honest answer for most government communications teams is...

In most government agencies, communications is still the department that gets consulted last, budgeted least, and restructured...

The learning curve in government communications is steep in a particular way — because many of the most important lessons...

National Communicators Day came and went, and a significant number of the people it was meant to celebrate...

The debate about whether government agencies should turn off social media comments has been getting...

There's a particular kind of government statement that is careful, measured, professionally worded, legally...

The city manager wants your agency to post a reply to a critical Facebook comment — something direct, something that pushes back, something that...

Government media releases tend to follow a fairly consistent template — factual, measured, professionally worded, sometimes...

There's no standardized training pathway into government communications, no degree that specifically prepares you for the role, and no...

Why Strategy Keeps Losing to the Inbox Most government communicators can describe a version...

The culture around availability in government communications; the expectation that you're reachable in the evening, that...

Budget cuts in government communications almost never come with a corresponding reduction in what's expected from the team.