Joined September 2014
My second deplaning and 5th delay this week. @united is broken!
I spent more time traveling to DC this week than I spent working in DC. A remarkably terrible travel week.
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Glad I got to the airport early only to have @united ruin yet another day with delays. So much for being the best airline into Newark, because apparently it’s never when I’m flying.
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Hey @united, really disappointed in how my flight with you guys has been delayed over an hour. I've seen multiple gates near me successfully board and takeoff. This is also the only flight to where I need to go today. Definitely wanting something for this.
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Airlines need to be held more accountable for literally everything. Delays are unacceptable - especially if it’s mechanical related. How is @united legally allowed to just tell me to fuck off with a $15 meal voucher?
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What’s going now @united? I can’t even check in for my flight tomorrow evening to Las Vegas! Not through the app, not online!
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Waited 50 minutes on hold for your customer service line @united how do I submit a reimbursement claim for a trip I missed because you lost my bag.
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What an absolute colossal failure for @united today. I have been put on several different flights only to find myself right back where I started 9 hours ago. On hold 4 hours and 10 minutes today and nobody ever helped. After finally boarding… cancelled
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How about 5 hours and counting held on a hot plane on the tarmac where they would not allow people to deplane. Shame @united
Replying to @tikunkel @united
Support on United twitter was finally able to get me taken care of and my seats issues … I hung up with the elite line after 4 hours, 10 minutes. No idea what happened… I get there was weather, but wow… that’s crazy!!!
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At least you weren’t stuck on a hot plane during all those hours on hold-like passengers were today.
Houston… we have a problem. That’s how long I have been on hold. @united
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Yes, shame! Also shame for holding passengers on a hot plane on the tarmac for hours today!
I am so upset w/ @united . Delayed my family's flight UA492 4x and erased boarding passes and had to rescan plane. Also delayed my other family member's flight UA1815 whose supposed to meet us at destination. Shame!
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At least you weren’t on a hot plane on the tarmac for hours for no reason.
Never taken a @united flight without a massive delay and absolutely no information
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I sent a DM and you told me your “social media team” could not move a plane. Thanks @united
Replying to @pegemail
Hi, there. We understand how frustrating tarmac delays can be. If you need assistance, please send us a DM.
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Similar situation-stuck on a hot plane on the tarmac for hours.
Replying to @united
@united is the worst airline ive ever flew on 2hr delay to board in Louisville Ky Then they rushed us to board only to have us sit on the tarmac in the plane for 90 mins Absolutely horrible
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That’s terrible
Replying to @united
I was discriminated against by @United on a 10-hour flight. I'm celiac and wasn’t provided with proper meals—no dinner or breakfast. On top of that, the staff was rude. I demand a response and proper action. #Celiac #Discrimination #UnitedAirlines
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Whoa
Replying to @united
My husband is a 1K member. On our Polaris flight EWR–Vietnam, I got food poisoning & our luggage was lost for 3 days—found at the 1K counter at EWR. United Care was dismissive. Disappointed—makes us question our loyalty. @united
Agreed. And stop holding passengers hostage in a hot plane on the tarmac for hours
Replying to @united
Leaving Orlando to Newark got downgraded without even an apology given. Don’t redesign anything; just get your flights on time and better customer service.
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Seems like this is their normal operation. Shame to treat passengers like this.
Replying to @united
Worst flight ever and I fly all the time ! Delayed for some damn rain drops but flight landed but would not board us then sat for 2 and half hours while the stupid ground crew at Bush said they didn’t know we needed an APU and disconnected power so we were baking on the plane
Not to mention keeping passengers on a hot plane on the tarmac for hours!!
Replying to @united
Don’t waste your time with this airline. Worst American airline. They charge your credit card for unauthorized charges and fight you on it when you attempt to get it reversed.
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Yet another example of United holding its passengers hostage on a hot plane!
Replying to @united
Flight UA1244 @united We’ve been stuck on the plane in Houston for hours, it’s hot, and we’re delayed. This is unacceptable. We’ve missed our connection and now we’re being kept onboard in uncomfortable conditions. Please help ASAP.
Replying to @united
On United flight 82 from Newark to Delhi. Business Class. It feels cramped. Barely enough space in the aisle. Boeing 787-9. Kind of disappointed.
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