We start with a story about the human impact of tech outages “While our system is down, someone can’t use their EBT card to buy groceries. Surely we can fix things faster than this.” - @kelseyhightower

Dr Neff using examples we can understand

Dr Neff (@MediaFuturity) sharing her anthropological observations of tech company incident response

The unending terror of agile transformations with @eshamow

The Nightmare Before Christmas, an extra spooky tale from @ianbone

A tale too horrific for human ears! With @brainsnail

A very accurate history of DevOps with Sean Sullivan!

Measuring the right things with our very own @thelongshanx

Where can you go with your DevOps skills? @julian_dunn will tell you!