Bought a cancellation policy via @thetrainline and they refuse to honour it #awfulservice #trainline #insurance
We sent a DM @Accorhotels are you able to confirm the date for a refund. Your agent booked us in to the wrong hotel
Rubbish @Accorhotels we called to book Aberdeen centre hotel, turned up and the hotel said you had booked me in a hotel 40mins away! Refund
Emailed yesterday but no reply @holidayautos you said I'd get a 5 door car but they only gave me a 3 door and then charged me more
@MissEmmaSingh @houseoffraser I know. I don't understand why they won't accept returns by post when you buy in store #badservice
Why would @houseoffraser offer online customers better support than those who visit a store. No return by post
@MissEmmaSingh @houseoffraser I had amazing in store service from Vincent at Manchester store but am now getting really bad returns service!
No luck with DM @houseoffraser pls deliver maestria bk to Altrincham - I will swap out this week if you are unable to accept postal returns
No luck with satisfactory answer DM @houseoffraser nearest store to Wilmslow for available black maestria nespresso?exchange for DOA machine
Why @Nespresso when one of your machines is DOA do I need to wait 30 days for you to pick up.I can't get back to the store I bought it from!
Why @houseoffraser are your online service levels better, enables me to return FOC. But buy from store I have to trek back #highstreetdead
Bought Maestria coffee machine @houseoffraser DOA store purchased from is too far away to return and @Nespresso won't pick it up for 30 days
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We’re restoring the fairness at the very heart of our tax and welfare systems tinyurl.com/bre953z #forhardworkingpeople