Updates on the status of Passbase services. Follow @passbase for company updates.

Global
Joined May 2022
13:00 UTC: Error rates have been back to normal levels for the past two hours. We will continue monitoring.
09:41 UTC: We are seeing reduced error rates. Our team is continuing to investigate.
We are currently experiencing elevated error rates from our internal services that may result in delayed verification processing. Our team is actively investigating this and an update will be posted shortly.
As of 16:55 EST: Services have returned to normal. This incident is resolved.
We are currently seeing elevated error rates from our API. Our team is investigating this and an update will be posted shortly.
A fix has been deployed and the dashboard is working as expected. This is resolved.
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We are currently experiencing issues on the dashboard when loading the Identity Auditor page. Our team is actively investigating this.
12:43 UTC: We are seeing reduced error rates, our team is continuing to monitor.
10:30 UTC: The issue has been identified and our team continues to work on a fix.
We are currently seeing elevated error rates from our API. Our team is investigating this and an update will be posted shortly.
14:23 UTC: Services have returned to normal. This incident is resolved.
As of 14:05 UTC, we are seeing reduced error rates. Our team will continue monitoring.
12:43 UTC: We have identified that the issue is with an integration with a third-party vendor. Our engineers are continuing to determine the root cause.
11:15 UTC: We are still seeing elevated error rates with the API. Our engineers are continuing to investigate this. More updates will be provided shortly.
We are currently investigating elevated error rates with the API. We'll post an update shortly.