So the truth is finally coming out Yesterday, Anthropic said users were hitting limits because of their own usage patterns. Today, Boris is telling us they're cutting OpenClaw and third-party tools from subscriptions and prioritizing capacity for their own products That's a very different story. And a much closer one to what users suspected all along It also explains what people are actually seeing - Harsher limits - Worse quality - Workflows breaking overnight That is why @lydiahallie's explanation ('we investigated, you have a skill issue') landed so poorly and didn't reflect users' actual experience The one-time credit and refund option are a real first step. But that only fixes the bill The deeper damage came from changing the rules AFTER people had already built around them People can accept tighter limits People can accept "subs don't cover this workload" People can even accept higher prices What they cannot accept is being gaslit first and informed later If Anthropic wants to rebuild trust, the fix is not complicated: - Publish actual token budgets per tier, the same way they already do for the API - Show what each message costs against the budget - Let users verify for themselves whether the deal changed - Tell people ahead of time when the deal is going to change People can plan around hard limits They cannot plan around a company that changes the deal first, gaslights users, and explains it only after the backlash