📲 Simplify Your Recharge Payments 📲 Recharge your Prepaid plan automatically on your regular recharge cycle, or when your balance is running low 🔄 Learn more about AutoRecharge here → help.optus.com.au/3W7alhb

Take command of your connection and stay in the driver's seat with My Optus app—a powerful self-serve tool for managing your Optus account anytime, anywhere 🚀 🔍 What you can do: 💸 Make payments effortlessly 🔄 Set up direct debit payments 📄 Choose how you receive invoices 📊Track your usage with ease 📋Access your contract details 🔄Update personal information seamlessly 📲 Ready to take charge? Download now for iOS 14.0+ or Android 10.0+ devices: optus.com.au/customer-extras…

Optimise Your Connection: Modem Positioning Tips Make the most out of your internet experience with these modem placement hacks: 1️⃣Position your modem: ● 1–1.5m off the ground ● Away from large electronic devices (TVs & speakers) ● Somewhere easily accessible ● In a well-ventilated area ● In an area where it's not likely to be knocked or bumped 2️⃣For 2-storey homes: ● Place your modem on the ground floor, centrally elevated ● Consider a WiFi extender for optimal service in your home Need further assistance? 🤔 Message us today.

🌐 Boost Your 5G Experience: Tips for Signal Optimisation 🌐 Is your screen showing a weak 5G signal or stuck on 4G? 📲📶 Here's how to enhance it: 1️⃣Adjust your modem's location for enhanced coverage 2️⃣Tap into the 5G Setup in My Optus app to locate the nearest tower 3️⃣Fine-tune and rotate your modem for maximum signal strength Find more information here → help.optus.com.au/46OxBCA No bars or "No Signal"? We're here to help—reach out 🤝💬

🚀 Elevate Your Connection with Optus Ultra WiFi 5G Ready to experience top-notch home internet? 🏡 Set up your Optus Ultra WiFi 5G modem hassle-free by following these simple steps: 1️⃣Unbox your modem, insert the nano SIM, and power it up 2️⃣Connect to the Optus network 3️⃣Customise your WiFi settings 🎥 For a visual guide, check out our step-by-step YouTube video 👉 Watch Now → youtube.com/watch?v=bMYA4eyW… Experience the power of Ultra WiFi 5G at your fingertips. 5G available in select areas. T&Cs apply.

📱 Make the switch to Optus seamless! Ready to bring your number to Optus? Follow these steps for a smooth transition: 1️⃣Confirm you're the account holder with your current provider. 2️⃣Ensure your number is active and accessible. 3️⃣Check for any termination fees with your current provider. When signing up with Optus, decide if you want to keep your mobile number. For security, we'll send a one-time verification code via SMS to your current number. Provide it back to us, and voila. Take a look here for more info → help.optus.com.au/4aeGxUq

Optus ScamWise is seamlessly integrated into My Optus app to help you stay one step ahead of scammers. Here's what ScamWise has in store for you: 1. Stay Informed: 📊 Check My Optus app to see the number of scam SMS' and calls blocked weekly. 🚫 Be reassured that Optus is actively working to protect you from potential scams. 2. Report Suspicious SMS': 📤 Share suspicious SMS' directly with Optus via the app. 🚷 Empower our community by contributing to the blocking of trending scams. 3. Trending Scams: 📈 ScamWise collates reported SMS' and showcases trending scams. 👀 Stay informed about the latest scams circulating, keeping you one step ahead. 4. Share Scam Alerts: 📲 Share trending scams with family and friends as an image. 🤝 Help protect your loved ones by spreading awareness. Important Note: 🚫 At this time, ScamWise in My Optus app focuses on blocking scam SMS'. Reporting scam calls is not available in-app yet. 📞 Report suspicious calls or phone numbers via ScamWatch 🔗 For More Information: 🌐 optus.com.au/about/cyber-sec…

We all need a little help from time to time, and if you're an Optus account holder, you can nominate a Third Party Authority to give someone else permission to enquire about your account and make certain changes 👥 To get started, take a look at our information page here → help.optus.com.au/47HyaPV

The Optus Home Mover experience makes moving your Optus nbn simple and easy. Book your move online. 🏠 Set your move-in date and get connected fast with a 4G SIM built-in your Optus Ultra WiFi modem. Start your move via My Optus app or visit → help.optus.com.au/3TCJIy4

Discover the future of connectivity with an Optus eSIM, your digital key to connect to the Optus network 📱 Enjoy the flexibility of having two numbers on the same phone – one for work and one for personal use – simply by using an eSIM and a physical SIM. Head here for more info → help.optus.com.au/3GUsHtc or send us a message anytime 💬

🌐 Stay informed with Optus Network Status 🌐 Check out our Network Status page here → optus.com.au/living-network/… to stay in the loop on: ✨ Planned upgrades 🔧 Maintenance updates 🚫 Outages alerts 🌪 Unexpected events Stay informed, stay connected 💻📱

🌟 Dive into Seamless Payments with Optus 🌟 Your payment game, simplified with Automatic payments 💼 📲 Set up or manage your preferred card in My Optus app or My Account 💳 Find more information here → help.optus.com.au/41Zr2fB

Streamline your experience with Automatic Payments by following these easy steps → help.optus.com.au/47enPtn My Optus app 📲 Payment ➡️ + Add new card 💳 Add details, tap Set up ✔️ Tap Got it ✅ No more manual stress

Looking to optimise your viewing experience during live matches on Optus Sport, or need some help? Get started with our Support Hub here → yesopt.us/ossupporthub

Getting a new device? 📱 We've got you covered with over 200 device guides and visual walkthroughs. Find your visual walkthrough here → devicehelp.optus.com.au/

Dive into our interactive network coverage maps to explore our 5G and 4G coverage in cities, regional areas and towns. See where Optus works best for you. Discover more now→ optus.com.au/coverage Questions? Send them through to us, we're here to help.

Optus prioritises your online security with Multi-Factor Authentication (MFA) to confirm your identity. Here's how it works: 1️⃣ My Optus App: If eligible, set up MFA using biometrics in the app. 2️⃣ One-Time Code: Alternatively, we'll send a code to your registered mobile or email after verifying two account details. For detailed instructions, visit our Support Page → help.optus.com.au/mfa Your safety matters to us.

Binged all of Netflix? You can swap out or cancel subscriptions in a few clicks via Optus SubHub here → subhub.optus.com.au. Need help getting started? Don't wait, send us a message.

Need help setting up or checking the configuration of your email application to work with OptusNet email? 💻 Check out our helpful guide here →yesopt.us/emailapps Need a hand? Speak with our team by sending us a message today.