👉 Relentless it is. Yes. This is our 3rd launch in 6 weeks at Yuma, and once again we’re pushing right to the edge of what AI can do for ecommerce. Today’s release is a big one: 🤩 Deep Search 🤩 For years, ecommerce brands have sat on a goldmine of insights hidden inside tens of thousands of support tickets. The real Customer Voice lives there: what customers think, what’s breaking, what’s confusing, what’s blocking purchases… everything. But no team can afford to manually read thousands of tickets. Dashboards only scratch the surface. Critical issues stay buried until it’s too late. Before the AI era, turning support conversations into actionable insights simply wasn’t possible. ⚡️Now it is. Deep Search is a ChatGPT-like interface on top of your entire support ticket cloud. You ask a question in plain language, like: • “Why are customers abandoning checkout this week?” • “Which products are causing defects?” • “Are refunds spiking for a particular SKU?” • “What issues are trending that we haven’t spotted yet?” Deep Search scans all support conversations in seconds, groups and ranks the main themes, and gives you clear insights backed by real ticket snippets. You can ask follow-ups naturally. You can save any question as a recurring insight and get it emailed to you automatically. Insights that used to take days of manual work now take minutes. 🕐 Brands can finally spot product defects earlier, understand sentiment shifts, diagnose friction in the purchase journey, and improve support ROI across the board. This is the first time Customer Voice becomes accessible at scale. Proud of the team for pushing so hard this quarter. Another step toward our mission: AI that not only executes work, but explains what is happening and why. Let's go @Yuma_dot_AI team! 📈

👋 Friends! Today is a big day for Yuma. It's the start of a 6-week marathon where we'll be announcing 3 major milestones. Each one confirming even more Yuma's edge in AI for ecommerce. To get started, I'm thrilled to officially announce that Yuma is launching its 2nd product line: Sales AI. This isn't just "conversational AI", it's something more profound. 90% of shoppers don't want to chat; they simply want the right information, at the right time, to tip them over the edge and convert. And this is exactly what Sales AI delivers! ➡️ The Eye-Catching Quote One of our early partners, Parachute Home, credits Sales AI with improving both customer experience and revenue. "Our shoppers love the interactive FAQ widget. They get answers fast, and on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%," says Mehdi Ait Oufkir, CEO of Parachute Home. ➡️ The Story Yuma AI's customer service AI orchestration platform has automated over 5 million customer inquiries for leading brands since 2023. For 2 years, we watched a pattern repeat. A lot of "support" messages were really pre-sale questions that should be answered right on the product page, not through support channels. So we built Sales AI for shoppers to get answers to their burning questions right on the PDP, boosting Revenue per Visitor and AOV by up to 18% and 4% respectively in controlled A/B tests. ➡️ What it is In its simplest form, It’s a Q&A widget for product pages that answers relevant questions in real time based on shoppers’ behavior. Sales AI works with any Shopify and Shopify Plus store. In short: - Increase your Shopify store's Conversion Rate (CR) by up to 6%; boost AOV and Revenue per visitor. - AI-powered product FAQ widget tailored to your brand; that auto-improves based on performance data. - Clear path to customer conversion by answering their most burning questions. - Discover brand-new shopper insights, like what's preventing conversions. - 2 clicks to install, no setup time required. Works with any A/B test tools. That's it for today! At @Yuma_dot_AI , we are forging ahead with an incredible team, transforming the AI + Retail landscape, and this is just the beginning. Stay tuned for our next 2 big announcements, and if you're looking for the next industry disruptor, we're hiring! 📈