@needleit

We find online retailers' most passionate fans (advocates) & connect them with shoppers. The result? Trust. Efficiency. Awesome biz results, to name a few.

 USA
needle.com
Joined November 2009
  • Tweets4.4K
  • Following4.6K
  • Followers4.4K
170Media
First impressions matter. bit.ly/2nnSq20 by @benpeck
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Needle, Inc. retweeted
Needle, Inc.@needleit27 Mar 2017
You already know IT.  Help others build IT.  Apply at:  register.needle.com/cdw #CustomerExperience #cx #saleschat #convcomm
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck10 Mar 2017
In 3 days a brand advocate at @needleit influenced $66421.75 worth of product through 766 chats. I call that a “online influencer”.
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck10 Feb 2017
Have you ever used an online chat on a shopping website to help you decide what to buy? (Comments about the experience is encouraged)
23%Yes
77%No
66 votes • Final results
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🎟️ "Informed & Deliberate Design" w/ @jaredfitch former CDO at @VivintSolar meetup.com/producthive_ut/ev… @product_hive @needleit #ux #uxutah
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First impressions matter. invs.io/2jzYWBO by @benpeck
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck24 Oct 2016
I had a blast talking @needleit @PDAUtah and @front with @mantwan on the @hustlecast. #uxutah #Front2016 #convcomm xitter.cf/funsize/status/7905837…
Funsize
@funsize24 Oct 2016
Ep. 52 of @hustlecast: Above All Else, Tell a Good Story (feat. @benpeck)buff.ly/2f6tsEz
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Replying to @benpeck
.@needleit had the perfect space for this Design Disruptors screening. Thanks @benpeck. #uxutah xitter.cf/benpeck/status/7892008…
Ben Peck 🍀@benpeck20 Oct 2016
Great group of designers here to watch the #DesignDisruptors Screening at @needleit cc: @SLDesignWeek @InVisionApp Sponsor: @mindfiretech
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck20 Oct 2016
Great group of designers here to watch the #DesignDisruptors Screening at @needleit cc: @SLDesignWeek @InVisionApp Sponsor: @mindfiretech
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck14 Oct 2016
LIVE on #Periscope: Making our own apple juice here at @needleit. #fridayfun pscp.tv/w/as_0WDQ0ODM1fDF2T3…
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“Chat shouldn’t feel like an afterthought to shoppers.” bit.ly/2dIy1V0 by @benpeck
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck30 Sep 2016
I wrote about design work I do at @needleit & @InVisionApp was kind enough to publish it. blog.invisionapp.com/ecommer… Future of chat. #convcomm
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Designing a better ecommerce sales chat experience bit.ly/2dvgjp4 by @benpeck
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Needle, Inc. retweeted
Dylan Boyd
@dtboyd14 Sep 2016
Great read from @benpeck of @needleit Designing A Better Chat Conversation bit.ly/2cHT2fW
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck8 Sep 2016
“2016 will be the year of conversational commerce” — @chrismessina medium.com/chris-messina/201… #convcomm #ux #messaging
“2016 will be the year of conversational commerce” from “2016 will be the year of conversational commerce” by Chris Messina.

ALT “2016 will be the year of conversational commerce” from “2016 will be the year of conversational commerce” by Chris Messina.

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Needle, Inc. retweeted
PricingWire@pricing5 May 2016
Who Gets What - when customers choose you? Here is how @needleit communicates their value. needle.com/solutions/
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Needle, Inc. retweeted
Ben Peck 🍀@benpeck26 Apr 2016
I feel like I don't work in the typical office at @needleit Happy to be here.
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Needle, Inc. retweeted
Jay Baer
@jaybaer26 Apr 2016
Infographic - The Chutes & Ladders of Customer Loyalty j.mp/21dahY2 @needleit
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Needle, Inc. retweeted
CMSWire.com
@cmswire18 Apr 2016
Speed Read: How to Make Your Customers as Loyal as Your Dog by @writenoreen bit.ly/23S3nsI #customerexperience
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Needle, Inc. retweeted
Highwire@TeamHighwire13 Apr 2016
At your next trade show, take advice from @needleit CEO Morgan Lynch and ditch the booth babes for booth brains bit.ly/1SMSm4o
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