@msftRob

Works as success manager at Microsoft.

Netherlands
Joined February 2026
Which quality indicators are your team nailing—and which need attention? The Quality Assurance Agent dashboard breaks down scores by indicator, over time, and by representative. msft.it/6016aiySK #Dynamics365 #ContactCenter #CustomerService #Analytics #CX #msftadvocate
1
I appreciate the focus on choosing the right model for the workload instead of a one-size-fits-all approach. Our Microsoft Foundry platform brings GPT-6 Astra, Sol, and Luna together for production agents: msft.it/6015aiySJ
10
Safer digital experiences help businesses protect customers and keep trust intact. Our Microsoft Digital Crimes Unit disrupted EvilTokens, an AI chatbot built for cybercrime, showing how coordinated action can raise the cost of online threats: msft.it/6011a9hIb
1
4
I’m encouraged by work that helps security teams focus on investigation and response instead of manual processes. Our Microsoft Security team is exploring agentic SOC capabilities that can help analysts move faster while keeping humans in control: msft.it/6012a9c2O
1
3
Excited to see our #MSIgnite Session Catalog is officially live! 🙌 msft.it/6011a9wpf There’s so much to explore across AI and cloud, with opportunities to learn directly from the experts shaping what’s next and take away practical guidance you can put into action.
1
4
AI opportunity isn’t just automating more tasks. #BNY and #Microsoft are exploring what happens when #AI moves from automating tasks → reasoning and embedding intelligence into the operating model: msft.it/6013a9315 #FinancialServices #MSFTAdvocate
2
25
Proud to see our RetroChimera research published in Nature today. The work explores how AI can help identify potential synthesis pathways, with evaluation on industrial medicinal chemistry data from collaborators GSK and Novartis: msft.it/6014a98ap #MSFTAdvocate
1
45
I’m encouraged by how our Microsoft team’s High-speed Assessment and Satellite Tracking for Emergencies system, or HASTE, helps responders reach affected communities faster and support recovery efforts: msft.it/6017agNZN
1
6
AI agents are moving from answering questions → taking actions. That fundamentally changes the governance conversation to become part of the architecture, not a control added after deployment 👉🏼 msft.it/6014agW5k #AgenticAI #ResponsibleAI #AIGovernance #MSFTAdvocate
1
22
A more secure inbox means people can spend less time dealing with threats and more time on meaningful work. Our Microsoft Security team is sharing how real-world benchmarking insights help improve protections and adapt to changing attack techniques: msft.it/6010agZMs
1
4
I’m excited to see code-first extensibility meet low-code development in our Copilot Studio. Data from 40,000+ agents shows increasingly specialized use cases: msft.it/6017agPvB
1
13
Stronger security helps organizations stay focused on growth instead of recovery. Our Microsoft Security team is sharing practical ways to reduce risk and prioritize protections for AI adoption: msft.it/6016ag6t2
1
19
More time for patient care is a powerful outcome. I’m proud to see our Azure AI foundation help Wellstar cut time spent filling open shifts by more than 80% and improve shift-fill rates 33%: msft.it/6013a5aw1 #MSFTAdvocate #MSFTHealth
1
30
I’m encouraged by how AI and digital twins are being applied to reduce documentation burden and improve traceability in complex environments. At Microsoft, we’re advancing this work for nuclear energy: msft.it/6010a5m2Q
1
4
Educators' expertise should guide AI use in education. At Microsoft, that's central to our approach. See what educator-centered AI looks like: msft.it/6019a5ZDx
1
4
I'm seeing how AI delivers value when teams focus on outcomes, redesign workflows, and empower people. We're also sharing our Microsoft Frontier Playbook with lessons from our own transformation journey. Learn more: msft.it/6019aeSO9
1
16
I’m exploring how our Azure, Microsoft Foundry, and Copilot Studio platforms help pharma teams build governed AI into research and operations. Great examples of moving from prototypes to production workflows: msft.it/6010aeYo6
1
18