@msftRobi
iAccount based inNetherlands
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Works as success manager at Microsoft.
Netherlands
Joined February 2026
- Tweets696
- Following12
- Followers5
- Likes11
Which quality indicators are your team nailing—and which need attention? The Quality Assurance Agent dashboard breaks down scores by indicator, over time, and by representative. msft.it/6016aiySK
#Dynamics365 #ContactCenter #CustomerService #Analytics #CX #msftadvocate
I appreciate the focus on choosing the right model for the workload instead of a one-size-fits-all approach.
Our Microsoft Foundry platform brings GPT-6 Astra, Sol, and Luna together for production agents: msft.it/6015aiySJ
Safer digital experiences help businesses protect customers and keep trust intact.
Our Microsoft Digital Crimes Unit disrupted EvilTokens, an AI chatbot built for cybercrime, showing how coordinated action can raise the cost of online threats: msft.it/6011a9hIb
ALT Email security analysis dashboard showing an Outlook-style inbox with a selected Office 365 event invitation email. The interface highlights an AI Analysis button in the top toolbar and a Summary button in the email preview pane, demonstrating AI-powered email inspection and summarization features.
I’m encouraged by work that helps security teams focus on investigation and response instead of manual processes.
Our Microsoft Security team is exploring agentic SOC capabilities that can help analysts move faster while keeping humans in control: msft.it/6012a9c2O
Excited to see our #MSIgnite Session Catalog is officially live! 🙌 msft.it/6011a9wpf
There’s so much to explore across AI and cloud, with opportunities to learn directly from the experts shaping what’s next and take away practical guidance you can put into action.
AI opportunity isn’t just automating more tasks. #BNY and #Microsoft are exploring what happens when #AI moves from automating tasks → reasoning and embedding intelligence into the operating model: msft.it/6013a9315
#FinancialServices #MSFTAdvocate
Proud to see our RetroChimera research published in Nature today. The work explores how AI can help identify potential synthesis pathways, with evaluation on industrial medicinal chemistry data from collaborators GSK and Novartis: msft.it/6014a98ap
#MSFTAdvocate
I’m encouraged by how our Microsoft team’s High-speed Assessment and Satellite Tracking for Emergencies system, or HASTE, helps responders reach affected communities faster and support recovery efforts: msft.it/6017agNZN
AI agents are moving from answering questions → taking actions. That fundamentally changes the governance conversation to become part of the architecture, not a control added after deployment 👉🏼 msft.it/6014agW5k
#AgenticAI #ResponsibleAI #AIGovernance #MSFTAdvocate
A more secure inbox means people can spend less time dealing with threats and more time on meaningful work.
Our Microsoft Security team is sharing how real-world benchmarking insights help improve protections and adapt to changing attack techniques: msft.it/6010agZMs
I’m excited to see code-first extensibility meet low-code development in our Copilot Studio. Data from 40,000+ agents shows increasingly specialized use cases: msft.it/6017agPvB
Stronger security helps organizations stay focused on growth instead of recovery.
Our Microsoft Security team is sharing practical ways to reduce risk and prioritize protections for AI adoption: msft.it/6016ag6t2
More time for patient care is a powerful outcome.
I’m proud to see our Azure AI foundation help Wellstar cut time spent filling open shifts by more than 80% and improve shift-fill rates 33%: msft.it/6013a5aw1
#MSFTAdvocate #MSFTHealth
I’m encouraged by how AI and digital twins are being applied to reduce documentation burden and improve traceability in complex environments.
At Microsoft, we’re advancing this work for nuclear energy: msft.it/6010a5m2Q
Educators' expertise should guide AI use in education.
At Microsoft, that's central to our approach. See what educator-centered AI looks like: msft.it/6019a5ZDx
🚀 What does it take to build an IT career in the AI era?
Kanu Priya’s answer: Stay curious, embrace new tech and own the whole problem.
👉 Read her story
#MicrosoftDigital #CustomerZero
msft.it/6012a5zaA
🤖 We’re putting AI agents to work in Microsoft network operations. Falcon already automates ~60% of incident tickets, helping engineers spend less time on repeatable troubleshooting.
#AgenticAI #CustomerZero
msft.it/6015a56zd
I love seeing our AI help Seattle Seahawks chase small advantages: msft.it/6019aeIIF
I'm seeing how AI delivers value when teams focus on outcomes, redesign workflows, and empower people.
We're also sharing our Microsoft Frontier Playbook with lessons from our own transformation journey.
Learn more: msft.it/6019aeSO9
I’m exploring how our Azure, Microsoft Foundry, and Copilot Studio platforms help pharma teams build governed AI into research and operations.
Great examples of moving from prototypes to production workflows: msft.it/6010aeYo6