Most AI agents can tell you what happened. Ours can go fix it. Merlin AI Connectors just dropped, and your Custom Agents can now read + write across Google Workspace, Slack, Atlassian, Salesforce Marketing Cloud and more. Get Early Access to Merlin AI Custom Agents here: forms.gle/HuvSjZZNHDpsPjuM6

Connecting your translation tool to a custom agent means you can hand over the part nobody enjoys. The exporting, the waiting, the copying back in. We set it up with Smartling. Here's the agent going from new content to a German campaign draft.

Newsletters are key for marketers — but setting them up is often a manual hassle. Not anymore. Our marketing team used Custom Agents to automate our own Product newsletter: 5 hours, down to under 15 minutes ⏱️. MoEngage using MoEngage.

The campaigns that hurt a business aren't the ones that shipped late. They're the ones nobody had time to run at all. Find the funnel drop-off, build the audience, draft the recovery campaign. A week of handoffs, done in one run by 2 agents.

A single marketing goal can mean a dozen handoffs : copy, translation, review, publishing. Introducing MerlinAI Multi-Agents: one orchestrator that runs your agents end-to-end with just a brief in and a publish-ready campaign out. DM your CSM for early access. #AgenticAI #MoEngage

Trends move fast. By the time you spot one and get a campaign live, it's already old news. What if an agent could watch for trends, build campaigns around them, and do it all on a schedule, without you lifting a finger? Meet Merlin AI Custom Agents. 🔍 Detect fashion trends and hashtags spiking across the web and social platforms 📊 Turn them into a structured trend report, complete with methodology ✉️ Build email campaign ideas per shortlisted trend with funnel stage, copy, and segment included 🎨 Auto-draft full HTML campaigns using your best-performing past emails as reference All running automatically, on your schedule. Watch how it works 👇 #MerlinAI #CustomAgents

💡 The top 1% of marketers use AI Agents to: ⚡ Campaigns 90% faster 🎯 Perfect personalization at scale 📈 Predict customer behavior On Feb 10 at 3:30 PM IST | 2 PM GST | 12 PM SAST — learn how from Xcite, SOTC, Wakefit & MoEngage. Save your seat: ow.ly/yNOC50Y82Uo #MarketingAI #MoEngage #Webinar

As we step into 2026, our mission stays the same — being the trusted partner you can rely on. Thank you for every idea, challenge, and milestone we achieved together in 2025. This year is all about growing together. 🙌 Happy New Year from all of us at MoEngage! 🎉

This season, we celebrate you — our incredible customers, partners and community who inspire us every day. Your trust and collaboration have made 2025 truly special and we can’t wait to create even more meaningful experiences together in 2026. Season’s Greetings from all of us at MoEngage! ❄️✨

What a monumental success! We are still buzzing from the incredible energy and deep discussions held at the #GROWTH CXO Retreat & CAB in Kovalam. The Leela Kovalam transformed into a hub for high-value, candid conversations where India's top leaders tackled the future of growth, data, and digital strategy. The magic of the retreat was the blend of: ● Strategic Dialogue: Our Customer Advisory Board (CAB) sessions focused on shaping the next generation of customer engagement technology. ● Actionable Insights: Our CXO Retreat discussions provided blueprints for driving Customer Lifetime Value (CLV) and growth in 2026. ● Peer Networking: The beautiful beachside setting fostered genuine connections and open sharing among industry peers. A special note of gratitude to our partner Moloco for their invaluable collaboration in shaping the strategic dialogue at the Retreat. A massive thank you to everyone who contributed their time and expertise. This event was not just about talking strategy—it was about building the future of B2C growth, together. We look forward to seeing the results of these collaborations! #GROWTHCXORetreat #MoEngage #CABIndia #CustomerEngagement #CXO #ExecutiveNetworking #Kovalam #IndiaGTM

What does it take to go from being the new name in the room to becoming a trusted growth partner in one of the toughest markets out there? In Episode 03 of Leading Minds, VP Sales North America Kshitij Hastu talks with host Nalini about how strategy, customer obsession, and our unique culture made it happen. Watch the teaser now; full episode coming soon! #LeadingMinds #LifeAtMoEngage #VibeAsOneTribe

That frustrating moment when a customer journey feels like a malfunctioning appliance flashing "FU" at you. 🤯 Tom Fishburne, The Marketoonist explains how customer myopia makes marketers unintentionally create obstacles. Stop confusing complexity with value. Watch to fix your brand’s engagement blind spot. Watch the full video here: ow.ly/CwTQ50XihL4

Happy Diwali from all of us at MoEngage! ✨ May your year be filled with success, prosperity, and light. Wishing you and your loved ones a joyful and safe Festival of Lights! #Diwali #HappyDiwali #MoEngage #FestivalOfLights

We’re excited to welcome you to #MoEngageNEXT on Oct 15. It’s your front-row seat to the LIVE launch of tools designed to: ✅ Bring all your customer data together with data unification ✅ Deliver personalization at scale using AI agents ✅ Help your teams boost conversions, retention, and engagement Come be part of what’s next. Reserve your seat → ow.ly/cwZK50X7Ox6

Proud to celebrate our ET Martech+ award win with Hero FinCorp for solving one of digital lending’s toughest challenges—the “Install-to-Disbursal” gap. Together, we built a conversion engine that turns high-intent applicants into successful borrowers, replacing a leaky funnel with a smooth, automated journey from the very first click to the final disbursal. This is what real, measurable business growth looks like—powered by smart technology and strong partnerships. #MoEngage #HeroFinCorp #ETMartechAwards #Fintech #DigitalLending #ConversionOptimization

Knowing what a customer needs before they even ask—that’s the power behind our award-winning partnership with Havells at the ET Martech+ Awards. Using a predictive AI model, Havells can pinpoint the right moment to engage. That might mean suggesting a Lloyd air conditioner just as summer begins or sending a perfectly timed reminder for a water purifier service. With MoEngage, these intelligent, data-driven campaigns run at scale across every channel, turning insight into action and personalization into real results. Raviteja Dodda, Yash Reddy, Narasimha Rao, Shivangi Boghani, Krishna Reddy, Raj Rambhia, Bhanu Singh, Neeraj Tiwari, Ausesh Mitra #AIinMarketing #PredictiveAnalytics #Personalization #Martech #Havells

We’re thrilled to announce our new partnership with Farfetch! Farfetch is a global luxury destination with a vision of delivering a truly unique shopping experience and access to the most extensive selection of luxury to customers everywhere, with personalised experiences and customer engagement. The partnership with MoEngage is key to allowing Farfetch to build a single, trusted view of the customer, unify owned and paid channels to create personalised journeys, make campaign creation easier for their teams, and partner with a trusted support system to scale their efforts. Matthew Hully, Director of CRM & Loyalty at Farfetch, said: “Our customers are at the heart of everything we do. Partnering with MoEngage allows us to unify our data, streamline our campaigns, and deliver personalised experiences across every touchpoint. We're excited about the potential for this partnership to help us deepen engagement and strengthen long-term loyalty.” Raviteja Dodda, CEO & Co-Founder of MoEngage, added: “Farfetch is an iconic brand that is redefining luxury shopping. We’re thrilled to help them strengthen customer connections and set a new benchmark for personalisation in luxury fashion.” #Farfetch #MoEngage #CustomerEngagement #Omnichannel #Retention #Marketing #LuxuryFashion

Struggling to turn scattered customer data into real growth? 🤔 We’ve got answers. Join us at #MoEngageNEXT on Oct 15 for the LIVE launch of products built for: ✅ Marketers who want to boost conversions through unified data ✅ Product owners focused on retention ✅ Engineers ready to scale engagement with AI agents Don’t just keep up—get ahead. Register here → ow.ly/Jfn550X0Q5B

Selamat, Malaysia! Learn from the best in customer engagement. 🚀 Ready to master CLM? Don’t miss your chance to get firsthand insights from two top growth leaders at our Customer Engagement Leadership Program on September 25: Dipti Khalate, Head of Growth at ZALORA Group Gavin Fong, Head of Marketing Automation at Ryt Bank Bank They’ll break down what it takes to build a successful customer engagement strategy that delivers real results. Limited seats available. Register today: ow.ly/Y0mp50WZY5L