Find, fix, and follow up on every customer concern

Toronto/SF
Joined June 2025
October changelog - Modem.ai • Collect feedback from your app, CLI, or AI agent • Integrations for @X, @plainsupport, and @MicrosoftTeams • Plugins for @claudeai, @ChatGPT/Codex, and @cursor_ai • Claude 5.5 models from @AnthropicAI • ... and more modem.ai/blog/changelog/octo…
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Collect customer concerns, skip the sensitive data. 🙈
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Avoid notification numbness, let us elevate top customer concerns. modem.ai/go/feedback-everywh…
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Without leaving @cursor_ai, find customer concerns and fix them. cursor.com/marketplace/modem
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Be honest, you're never going to re-read your call transcripts. ☎️ We'll transfer the moments that matter from each call and help you find, fix, and follow up on every concern. Learn more: modem.dev/go/meeting-recordi…
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Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
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We now integrate w/ @plainsupport 📬 Making it easy to combine support threads with the rest of your product context.
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Agents talk too much. 🤫 Our agent uses reactions when a reply isn't needed. See what more our agent can do: modem.dev/agents
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Launch like @Sentry, who cut product research from hours to minutes using Modem. Learn how in this case study 👇
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SSO and SCIM - now available in Modem Provide secure access to Modem through enterprise identity providers like @okta, @googleworkspace, @azuread and more. Get started below 👇
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