Mike Keating (@mkeating121) header
Mike Keating (@mkeating121) profile picture

Digital service @artfund (previously @samaritans). I don't use this any more - for work, LinkedIn, for anything else, Instagram

London
Joined November 2011
Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)Photo by Mike Keating (@mkeating121)
Laughing at this made me cringe so hard for the person I once was
Another fantastic GA4 parody 😂 #GA4 #GoogleAnalytics
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It was really fun to talk through this digital funding research with @GeorginaBrooke @ChrisUnitt @squirrels4. Can't believe it's the end of 2022 and I've just done my first webinar artfund.org/professional/blo…
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Working in digital content for arts orgs and non-profits #DigiDay2022
Everyone is feeling very much seen in @mkeating121’s session on how to use data to improve your web content. “You’ve all adapted to the dark and oppressive place content creation is” (much like a deep sea crab 🦀) #DigiDay2022
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Absolutely mortified to reveal that at my first in-person talk in twoish years at #MuseumTech2022, @DanNouveau got the audience to sing happy birthday to me. Grateful no video of this exists
At #MuseumTech2022 today. The indomitable @DanNouveau chairs the first panel: @TCP1980, Chamion Caballero @MixedMuseum, Trish Thomas @MuseumofLondon, @mkeating121 Tim Powel @artfund, Raoul Curtis-Machin @N_T_S on making the case for digital
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I know this was a bit for April Fool's Day but I haven't read anything that sums up what I think about NFTs so well: "Honestly I would like to see somebody try to funge these."
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👋 We're hiring a junior digital services role @artfund to improve UX across our digital stuff. It's a mix of the MAGIC of analytics, testing & user research, and the JOY of supporting our website project, to help us raise more money & fund more art 🪄🖼️💸 artfund.org/about-us/job-vac…
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Salary's £26k. We're doing a hybrid trial, which is 2 days in 3 days at home (our King's Cross office is very nice). I've got budget for training too if you're confident on some bits but not others. My DMs are open if you've got any questions 👋
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This is cool - you input your location and it shows you things nearby that have Wikipedia pages so you can learn about your area. I didn't know the flats down the road used to be a football stadium - though being in London *maybe* I could have guessed 🤨 wikipedia-around.glitch.me
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Very excited to recover the spreadsheet I was working on in the...Middle Ages?
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My new favourite website feature. Going to add it to all our sites
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Been in a series of (useful) data workshops this week but I have enjoyed hearing about all the places data can turn up. So far we've had: data cloud data warehouse data lake data orchard (??? is it making artisanal cider?) data sunsets (!!)
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Does anyone have apprentices in their digital teams? We're looking at creating a role here, but I'd love to talk to anyone who's been here before, so that we can actually make it useful - and *maybe* even interesting
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While it is nice sometimes to be freed from the tyranny of choice, sometimes ...forms need a little more work
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This is really interesting. While there's a bit of performance in a lot of roles, this really good on taking that too far, the misapplication of design thinking, shortcuts and lip service to UX fastcompany.com/90686473/ux-…
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And that's before you sub out "UX theatre" for basically any digital discipline...
You press a directions button on a website to see how far away a place is in the UK. Do you expect to see the distance in...
28%kilometres
62%miles
10%show me the results
40 votes • Final results
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First email I opened today. What a start. Surely all downhill from here.
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Always good to have friends to make sure you don't get ideas above your station eh @sebbaird
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Replying to @charitychap
@charitychap did my first Digital Candle session this morning. What a great idea! Nice work 🎩
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Ohmygoddd @ManUtd need to sign a service designer, if only to stop people like me buying a shirt w/next day delivery 2 weeks ago that hasn't arrived because they *don't have the font* to print the shirt, so customer services get contacts that they can't really help and aarrrgghh
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Ecommerce. Logistics. Customer services. Nobody joining the dots. Crazy for an operation of that size
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Me looking at the feedback from user testing
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This is a safe space. We can all admit that we think this sometimes
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Just learned the word phygital and now I want to cry
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