NOT ACTIVELY USING THIS PLATTFORM ANYMORE - Coach. Trainer. Obsesses about human-centric products and organizations. Co-organizer @UXBonn.

Bonn, Germany
Joined December 2008
I am out of here for now. I cannot bear this any more. – See you on mastodon @[email protected] or any other channel not lead by anybody as unacceptable in his behavior and values as @elonmusk.
Highly recommended primer for conversation analysis. Especially worthwhile for conversational designers, who want to gain a deeper understanding of the phenomena that rule talk-in-interaction. #emca #cui #vui
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Arnulf Deppermann and I are organising a lecture series at @IDS_Mannheim and @UniHeidelberg on Language–Body–Interaction, with inspiring talks given by ingenious scholars and dear colleagues. You are welcome to attend the talks! #EMCA @pHaddington @LeeloKeevallik @SaraMerlino8
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This! Twitter has become completely unusable for me. Every time I am here I start reading up on what new lows the „chief twit“ has reached. The worst thing about it is all the people who argue that this actually is a good way of leading a company or managing products …
What's happening at Twitter is like the anti-Product Management 101. Product Management -101?
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… if he actually is (eventually) successful in his erratic, wasteful and intentionally cruel way, he will be without me. This is one despot I do not have to suffer. I quit. – For more than a decade this was my favorite network, the only one …
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... I really felt comfortable with. And by the way, I would have paid money just for being here. As I now do for @joinmastodon. See you there (@[email protected]) or on any other network than this one. I am out.
Mastodon has just passed over 2 million active monthly users, a new record! People are voting with their feet. The future of social media doesn't have to belong to a billionaire, it can be in the hands of its users.
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Those three together are a rare treat! 😁 Highly recommended to every conversation designer! #emca ftw! #vui #conversationdesign
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Highly recommend for conversational designers! Conversation analysis (CA) is a great addition to your toolbox and will profoundly deepen your understanding of human conversation. #vui #voiceai #emca
Loughborough University's next one-day CA for Beginners workshop will be held online on Thursday 19th January 2023. Contact [email protected] for more info dlvr.it/SZVTv4
Looking forward to talking about voice AI in the contact center tomorrow at @railslove. Thanks to @uxchange_meetup for the opportunity! Voice has so much potential – if done right. #vui #cui #ai #conversationdesign
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It's almost time for #CUI2022 in #Glasgow! I'll be there in person with @LizStokoe and @saul. Our keynote is on Thursday the 28th at 9:30AM BST. Still time to register for online viewing--deadline is tomorrow! 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦜📢 bit.ly/3zn34hA #CUI #CxD #CA
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Great talk about how to improve towards an aligned action-oriented organization: Care about a principle-based strategy-focused decision process, or else be bogged down by endless discussions, actionism and infighting. #mtpengage @bfgmartin
So happy after two years of relative isolation to be back in Hamburg with the product crowd! #mtpengage
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I've been talking about Escaping the Build Trap for 6 years now and people are still copying and pasting the Scrum Guide to me to tell me I'm wrong and that it does explain how to do #productmgmt well.
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Great sketchnote by @benutzerfreund of my #uxce22 talk about the growing trend of voice AI in the contact center. So many companies are trying to do this without the proper skills. It is like 2008 mobile websites or early chatbots all over again. 🙄
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7. Man, I love my own ideas. Despite decades of experience, working in, teaching and writing about testing hypotheses, I still love my ideas and find it incredibly hard to let them go. It never seems to get easier.
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Spending only little time in the shoes of your users won’t help your employees. Sometimes it’s even making things worse. Very good take on „eating your own dogfood“.
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