Midigator (@midigator) header
Midigator (@midigator) profile picture

We help businesses get back to business by removing the complexity of payment disputes.

Joined May 2021
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🚨 WEBINAR ALERT! 🚨 Kount and Midigator are joining forces to explain the upcoming Visa CE 3.0 update. You don’t want to miss this! 🔥 🗓️ Thursday, January 19, 2023 ⏰ 10am PST // 1pm EST 🕺 Mark Standfield presenting Get signed up now! 👇
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Is managing chargebacks manually getting a little rough? No need to grit through it. Use chargeback technology that offers flexible automation to fit your specific needs. Now that’s worth two thumbs up!
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❓ Do all issuing banks participate in RDR? 🅰️ RDR has a very high adoption rate among global issuers. Visa estimates that issuer adoption covers 97% of U.S. disputes and 83% of global disputes. While there are a lot of issuers participating, there are still some that don’t.
Managing chargebacks manually? Feeling isolated? All alone? We’ll be your Wilson. 😉
We feel the same way, JLo. Go ahead and tell Ben about Midigator. 😉
A common FAQ: ❓ Ethoca & Verifi were recently acquired by Mastercard & Visa. So are alerts brand-specific now? 🅰️ No! Even though Ethoca and Verifi were acquired by the card brands, they still maintain a good mix of coverage across both Mastercard and Visa.
Why bother with data analysis? Because data reveals the underlying reason for disputes. As you analyze your data over time, you’ll establish patterns & norms for your business. Then anything unusual indicates a hidden issue that needs to be resolved. 🎯
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Chargeback automation? Yes, Midigator does that!
New CE 3.0 changes are coming sooner than you think! Information has to be collected 120 days prior to use. And there are 226 days until April. If you want the perks of CE 3.0 to begin the moment the process goes live, you need to start preparing NOW! hubs.ly/Q01kgkKP0
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Need a change of scenery? Come on board with Midigator. Our views on chargeback management are picture perfect. #chargebacks #chargebackmanagement
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We analyze RDR data (Rapid Dispute Resolution), and the results are encouraging. We looked at our merchants’ average chargeback ratio for 3 months before and 3 months after launching RDR. Within the 6 month span, the average chargeback-to-transaction ratio dropped 40.3%. 🙌
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Meet Little Miss Prevents Chargebacks! ✋🛑 She sometimes feels overwhelmed by the enormity of her job. But she doesn’t give up. She keeps fighting the good fight. With the right tools. And a whole lot of determination. She prevents more than half of her company’s chargebacks.
Meet Little Miss Chargeback Fighter! 💪 She can't help but keep her revenue protected from friendly fraud. Can you relate? #chargebacks
The phrase ‘arbitration’ strikes fear in a lot of people. Concerns increased when Visa added the allocation process & changed the idea of pre-arb. But fears are misplaced. There are 2 arbitration workflows and NEITHER will automatically be triggered without you knowing. 🙌
Fighting chargebacks can be difficult. And because it isn’t easy, a lot of merchants don’t bother. But that's a costly mistake. In 2021, merchants fought chargebacks with a 914% average ROI — a 121% increase since 2020. With the right evidence and strategy, it pays to fight.
Win rates are a valuable KPI. But if you aren’t using the right equations, you won’t have accurate metrics to monitor. Check this guide on win rates. Find out… ✔️ Which equations are most relevant 🏆 How to recover more revenue hubs.ly/Q01g9PLL0
Some of our very best dad jokes, in honor of Father’s Day. 🥁 🥁 🥁 My bank loves me. They told me by credit card balance is outstanding! 🙂 What comes with a tail and a head but isn’t an animal? A penny. 😆 How do dinosaurs pay their bills? With Tyrannosaurus checks. 😂
Scared of chargebacks like you would be scared of a demogrogan? Use intelligent chargeback technology to protect your hard-earned money and send chargebacks back to the Revenue Upside Down. #chargebackprevention #chargebackmanagement
Do you know what a Good Faith Collection is? One of our chargeback experts, Dom Cirone, recently explained what a GFC is and how it might come in handy after losing a pre-arbitration case.