8th week with a broken fridge. I have no more words...how can people be so uncaring to think it is ok to treat customers like this? #SearsSucks #DontBuyKenmore @Sears @searscares
Another week ends with a broken fridge. That makes 7 Monday-Friday’s that Sears could have provided service and fixed my 3 year old Kenmore Elite fridge. #SearsSucks #DontBuyKenmore @searscares @Sears @kenmore
Day 45 with a broken fridge. 12 more days to go until the repair person comes. Sears social media team might care but clearly their repairs dept doesn’t. #SearsSucks #DontBuyKenmore @searscares @kenmore @Sears
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3yr old Kenmore Elite French Door fridge died on 9/10. Sears 1st appt? 10/5. On 10/5, they came, confirmed they needed to replace the condenser. Next available appt...11/6. How is that ok??? #SearsSucks #DontBuyKenmore @Sears @kenmore
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Why does Sears think that it’s perfectly reasonable to leave me without a fridge for 2 months and consider that fulfilling their warranty obligation? #SearsSucks #DontBuyKenmore @Sears @kenmore
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