@megstiven

Visual strategy, design, UX + front-end development. Service Designer @ BC Government Digital Experience

 Victoria BC
Joined November 2007
  • Tweets668
  • Following399
  • Followers197
56Media
Extended to April 20!
Kaitlyn Rosenburg@KRosenburg6 Apr 2021
The COVID-19 web team is looking for a content design lead - permanent position! A few key words from the posting: flexibility & leadership, attention to detail, unpredictable schedule #bcgovlife 🧑‍💻bcpublicservice.hua.hrsmart.…
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We're looking for a talented UX Designer to help drive the look and feel of B.C. government services. Apply by March 10. Join a central design team in the B.C. government doing great (and fun) work! bcpublicservice.hua.hrsmart.… 🙌 #digitalBC #yyjtech
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Does a service improvement actually make things better if you don’t measure it? @DanPollock @megstiven Start big or small, quant or qual - just start measuring! 📈📉📊 #bcconnect2019
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Devoured @apihtawikosisan's book on the plane to/from @SDNCanada conf. Now going through her endnotes to find my next read. It filled in MAJOR gaps in my knowledge of both history and now; game changer for approaching reconciliation in our work. Read it! portageandmainpress.com/prod…
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Calling all design/IT/research students looking for a January co-op! The BC Gov Service Design team is hiring - come work with us to research, design and deliver better services for British Columbians. bit.ly/2Skp5VR @izggal @ddunneDesign @mskatiebenjamin @deannacusack
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Now that @davislevine and I have our talk ready, getting SO excited to tell our story at the @SDNCanada conference in Montreal on Friday!
Service Design Canada@SDNCanada30 Oct 2018
#TalkTuesday: Get ready for some puns! The recent legalization of cannabis has created some interesting design challenges for these B.C. government designers, "To be blunt, this project wasn’t smooth." impact.sdcanada.ca/the-highs…
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Aww I love my team! ❤️
Irene Guglielmi@izggal5 Oct 2018
#Thankful to be part of a talented, creative, and fun team! #servicedesign #cuttingedge @megstiven @kelseysingbeil @deannacusack @davislevine @KRosenburg @SmritiShakdher @vvvyeung
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Accidentally discovered @fontawesome ligatures in Illustrator today and it MADE MY DAY. Also coworkers who appreciate my outsized excitement ❤️
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"Accessibility isn’t a line item in an estimate or a budget—it’s an underlying practice that affects every aspect of a project." It's eerie how often @alistapart mirrors whatever I'm working on. Planning for Accessibility alistapart.com/article/plann…

Planning for Accessibility

Incorporating accessibility from the beginning of a web design project is easier, more effective, and less expensive than making accessibility fixes after the fact. Yet most of us too often get stu…

alistapart.com
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Cutting up forms! My favourite! Seriously. via @izggal citylab.com/solutions/2017/0…

D.C. Hosted a Hackathon for Making Better Forms. Try To Control Your FOMO.

D.C.’s new innovation lab wanted to redesign red tape, and the city’s wonks were eager to help.

bloomberg.com
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Meg Stiven retweeted
marli_k@marli_k28 Jul 2017
How to think about personalization of government services? My 5 takeaways #digital #servicedesign #psilabs ow.ly/Y1oY30dYnVt

Five things to think of when personalizing digital government services

“What if public services could be more like Amazon’s”? writes Eddie Copeland in 2015, Director of Government Innovation at Nesta, a leading…

medium.com
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"Committing to a cadence of regular weekly sessions" - I found this works so well. Good tips for getting started: alistapart.com/article/pract…

Practical User Research: Creating a Culture of Learning in Large Organizations

User research doesn’t have to be a big dollar, corporate initiative. Sam Moore shows how, by paying attention to the people, tools, and work practices within an organization, your team can demonstr…

alistapart.com
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Working on combining quant and qual data in our work —good read: “The Illusion of Measuring What Customers Want” — jtbd.info/the-illusion-of-me…
“…Customers are humans, not robots. You can’t take measurements from them and build a product as if you were building kitchen cabinets.” from “The Illusion of Measuring What Customers Want” by Alan Klement.

ALT “…Customers are humans, not robots. You can’t take measurements from them and build a product as if you were building kitchen cabinets.” from “The Illusion of Measuring What Customers Want” by Alan Klement.

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One thing per page - good in-depth list of why this works best for form design smashingmagazine.com/2017/05…

Better Form Design: One Thing Per Page (Case Study) — Smashing Magazine

Adam Silver redesigned Boots.com so that each panel became its own page, removing the need for accordions and AJAX. This inconspicuous and humble UX pattern is flexible, performant and inclusive by...

smashingmagazine.com
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Turning turds to diamonds is the draw for me too. How HTML + CSS is more hip hop than you could have ever imagined medium.freecodecamp.com/how-…
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Once again @unsplash saved my day with a great non-stocky free photo for a super-rush poster. Couldn't do without it unsplash.com/
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Can't wait to try this to measure customer experience - packed with practical detail and examples: alistapart.com/article/task-…
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Giving me pause and wonder this morning: “Digitization and The Loss of Iconography” by Sue Walsh medium.com/posted-by-sypartn… via @sidebarIO

Shifting Iconography in the Digital Age

As technology changes and expands, the imagery we use to represent our world loses its meaning

modus.medium.com
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This seems like it would solve my travel searching woes... xitter.cf/F_i/status/77305914512…
Fantasy
@F_i6 Sep 2016
What if @Tinder did travel? fantasy.co/work/tinder-for-t…
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Starting with the basics is SO satisfying - I always love this process - Web Design in 4 minutes jgthms.com/web-design-in-4-m… via @jgthms #fun
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