... I asked, "So how do I cancel?" He said, "You have to come in person." I said, "You want me to go to the gym to cancel my gym membership?" He said, "Yes. That's our policy." So I went in. Same guy at the front desk. He smiled and said, "You came!" like we were old friends. I said, "I'm here to cancel." He said, "Of course. But since you're already here, want to try the treadmill first? Free today." I don't know how it happened, but I was on it for 25 minutes. I left sweating, proud and slightly emotional. he never cancelled it. I still pay $39 a month. I'm now scared to go back.