Wrote a post about our o11y strategy - was a lot of fun building it (and a lot of big brain ideas from @lawrjones) - check it out!
You can't sell an on-call product that only works some of the time.
That's why we've invested heavily in o11y, building a strategy that works for our org and weaving that into how we use our tools.
If you want to know how we did it @martyhambert has written a great post 🧵
I'm sure you've all been wondering: what is worse than slicing through the power cable of the hedge trimmer you borrowed from your friend?
Turns out it's doing it once, buying them a new trimmer, finishing another 1/4 of the hedge and then immediately doing it again 👹
So many 👩🍳😘 little bits and bobs
The wait's finally over; we've shipped @incident_io On-call 🚀 It's been an absolute blast working on this, and so I wanted to take a moment to shout out some of the incredible work that's happened in the last few months. Here are 3 things in our new product that bring me joy 🧵
So buzzing to have been part of the team that built this - the product is genuinely a joy to use
‼️DAMN us-east‼️
We’ve just launched @incident_io On-call and I couldn’t be more excited! 🎉
Our goal was “so good, you’ll break things on purpose” and we’ve poured our hearts and souls into this one.
I think it shows ❤️
Wrote up some of the key lessons I've learned over the last 9 months through tech-leading a team and building our Status Pages product here at @incident_io - check it out ✌️
Give yourself time to get a handle on how to make decisions, delegate, lean into feedback, and rely on the flexible support of your engineering and product managers. bit.ly/47hODcI
All the replies saying motivated teams don't need stand-ups isn't the hot take they think it is
If you're a team working at pace, stand-up is essential
- What is the no. 1 thing to do that day
- What is slowing you down
- How can you be flexible as a team to get there
Using Vercel and their domains setup made building status pages at incident.io a dreamy experience
So much complexity handled for us, meant we could just focus on building a lovely product 💆♀️
Introducing Platforms Starter Kit v2 → app.vercel.pub
It's an open-source @nextjs template for you to build multi-tenant apps with custom domains in days, not months.
Built with Next.js App Router and the @Vercel Domains API.
Martha Lambert 🍖 retweeted
🔥Introducing Catalog—connecting everything that exists in your organization to level up your incident response. 🔥
With Catalog, you now have a clear map of services, customers, teams, and more in your organization. ✅
Martha Lambert 🍖 retweeted
Our new status pages are beautiful, but also really interesting under the hood! 🏗️
We just wrote up how we built it all on @vercel (❤️) & @nextjs. Covers ISR, caching and latency concerns, performance, timezones w/ SSR, live reloading and more 🤓✨.
incident.io/blog/how-we-buil…
Mega mega excited that we've launched ✨ status pages ✨ today
Had a blast building this over the last few months, and I'm so proud of our team for creating such a wicked product ❤️🔥
Have a read about how great they are below
We're ecstatic to introduce Status Pages.
With an elegant, easy-to-use interface and integration into our product, businesses can regain confidence in their customer communications during incidents.
Read our announcement post here: go.incident.io/3MOjvL7
Wrote down some thoughts abt why I joined an early stage start-up and how I've found it so far - give it a read if you fancy ✌️ incident.io/blog/joining-a-s…
incident.io/blog/joining-a-s…
Took the clarity of daytime to realise that the reason city mapper was suggesting all my routes home took either 0 minutes or 85 was a sweet daylight savings bug ✌️ happens to the best of us
Very exciting day bc we're live on Product Hunt!
It's been a wild 6 months of shipping at lightning speed - check it out ⚡️
producthunt.com/posts/incide…
Is preferring leftover fridge cold crumble over hot fresh oven crumble a dumpable offence bc it sure feels like one