COO & Wealth Advisor @ Convergence. Prior work in PE, SMB, F500. I think & write about management, strategy, & culture. See pinned tweet for a list of threads.
Columbia, MO
Joined August 2010
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Update: the troop at MailChimp exercised their opposable thumbs and got our missing link restored. Glad this wasn’t an evolutionary dead-end and thanks to the team @Mailchimp
Hey @Mailchimp, you suspended us for sending a test email to ourselves. Support says only Compliance can fix. 7 days & 5 follow-ups later & 0 replies. An email company that doesn’t respond to email? Bananas. Stop monkeying around. My friend George is Curious how this is possible.
These barriers to AI diffusion are remarkably similar to the barriers that keep people from becoming good managers. And that’s not a coincidence.
The current barrier to greater AI diffusion isn’t model capability. In my eyes, the barrier is three things (in order):
1. Most people don’t understand what AI can do
2. They need to fundamentally think differently about their life and work
3. Human preference. Even if AI can do the thing, people still want to do it (like shopping)
Each layer is a more rigid barrier. First, someone must be motivated to understand.
Then, they have to build a habit of flipping their thinking to a more AI-forward way. They need to consider how they would deconstruct and assign out work as if they were a manager. They need to understand abstract capabilities and apply them to their own use cases, or understand what previous use cases were uneconomical that are now available.
Then they need to want to assign that task out to AI in the first place
All of this leads me to believe that we are still incredibly early. It will take 3-5 years for the middle of the curve to even understand today’s AI capabilities and change their mindset to put this technology to work on their behalf. And by then we will be much more advanced.
The technological capability isn’t the blocker. It’s our understanding, creativity, and preferences that will determine the pace of diffusion
My 11yo wants you to see this film about her stuffed toys that she made with PowerPoint. (she is now better at PP than 90% of you)
Being a good fit at an organization today doesn’t guarantee you’ll be a good fit tomorrow. Assuming otherwise means you and the org have identical growth paths. Rarely the case.
Experienced the greatest (and funniest?) AI fail last night:
My 11yo: “Alexa, does Guardians of the Galaxy have bad words in it?”
Alexa: “Guardians of the Galaxy does contain some mild language, including sh*t, d*mn, *ss, and b*tch.”
The mind abhors a vacuum. In the absence of information, we create stories that fill those gaps, and they generally are protective of ourselves over others (meaning they tend to be uncharitable).
illustrated: xitter.cf/markbrooks/status/1871…
Simple explanations for complex ideas are a sign of intelligence and care. You understand and want that for others.
Complex explanations for any idea are either a sign of intelligence or of self-preservation, but do not demonstrate care.