ecommerce stuff

London, UK
Joined July 2007
The role of the merchandiser in a customer-centric world- @manross shares his view ow.ly/4mYti3 @etail #retail #data
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The new merchandising challenge: from crystal meth to crystal math. lnkd.in/eZBnnAG
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I'm giving evidence tomorrow on Data Protection regulation at the House of Lords EU Internal Market Sub-Committee.…Parliamentlive.tv
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Ice cream and drowning - making sense of data and decisions in the new world of digital commerce. lnkd.in/euYpyfW
End of an era: Dentsu acquires ecommera. lnkd.in/eB-9CSm. OrderDynamics.com now focussed on solving data-driven retail.
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Letter to FT today. Retail reporting is no longer fit for purpose. It's time to start reporting customer like-for-…lnkd.in/dGey3N2
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Avis rentacar fiasco. 3 hours from arrival to getting a car. Must try harder. #Avis #fail
eCommera raises $41m to reinvent retail - a joined-up approach to making a profit from omnichannel retail lnkd.in/bBvzPtZ
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Most online testing is flawed. Few know to adjust for visitor heterogeneity [and assume that all visitors are the same] #ecomchat
Listen to @BBCRadio4's #youandyours programme at 12pm BST to hear @manross discuss #retail trends ow.ly/oPOyU
This letter in the Standard about Boris Bikes is bang on
Principle 3 of the #metailer ow.ly/eqmeo - Measure what matters. From company-centric to #customercentric metrics
Principle 2 of #metailer : Grow by design. A new #growth model driven by #customer acquisition and retention ow.ly/eqmmH
Principle 7 of a #metailer - geeks who can speak - employ people who can understand the data & communicate the insight ow.ly/e7dOR
Organisations must hold people to account for things they can control. 6th principle of a #metailer ow.ly/e1VRi
Even more cookie ranting: FT.com - Letters on.ft.com/KRHt1B