I have submitted formal feedback and am still waiting for a case number although I highly doubt your company will do anything about this. #CustomerExperience #badservice #PublicTransport
Replying to @lostwithchew
If you submit formal feedback, you’ll receive a case number, your case will be investigated, and you’ll receive a formal response from Yarra Trams. We apologise for any inconvenience & will pass your feedback on to the depot. (3/3)
StephSteph retweeted
Replying to @lostwithchew
Hi, we’re sorry this was your experience. As a general rule, our drivers must stop for passengers waiting at the tram stop to board the tram. If passengers are not yet at the stop, it’s up to the driver's discretion to wait; depending on whether the tram is on-schedule. (1/3)
Oh believe me the passengers were AT THE STOP & AT THE DOOR! All the passengers in the tram saw it happen. You just have crap drivers. The 109 route is one of the worst. They go too fast round the corners and I’ve seen people fall because of that. #noexcuses #badcustomerservice
Replying to @lostwithchew
Hi, we’re sorry this was your experience. As a general rule, our drivers must stop for passengers waiting at the tram stop to board the tram. If passengers are not yet at the stop, it’s up to the driver's discretion to wait; depending on whether the tram is on-schedule. (1/3)
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Wine & food stains down the wall next to my seat. And just crumbs everywhere. #qantas #dirty #airlineservice #CustomerExperience #complaint
When you pay good money for a flight ticket, you expect the plane to at least be clean. #qantas #moneyback #complaint #airlineservice #dirty
Before I even sat down, I had to dust the crumbs left on my seat! What sort of airline cleaning crew does #qantas hire? #dirty #complaint
There were crumbs on my seat & it was clearly stained! #complaint #airlineservice #getclean #qantas #spiritofaustralia #feelslikehome - not.
Welcome to #qf80 - the most #dirty flight I have ever been on in all my travel history. #qantas should be ashamed #airlineservice #complaint
Y'know that feeling when you're glad to be flying home & looking forward to a comfortable journey? #spiritofaustralia #qantas #feelslikehome
Using @iiNet? Check your bill for double charges. If you don't call them, they won't give you your $$$ back. #badcustomerservice #thieves
Horrified by @iiNet's dishonesty. Practically thieves for not being honest to their customers #customerservice #badcustomerservice
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