ServiceRocket is longer selling Learndot to new customers, choosing to focus on offering customer education services. See @ServiceRocket to learn more.
Palo Alto, CA
Joined June 2009
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Learndot by @ServiceRocket partners with @thoughtind to advance #CustomerEducation. When you combine the product leadership of Thought Industries with the services strength of ServiceRocket, you get an unmatched whole product customer learning solution.
blog.learndot.com/serviceroc…
Learndot retweeted
#3. 121% NRR overall, 130% in enterprise segment (their fastest growing).
These numbers aren’t a surprise, but they are still top-tier ... and what you should aim for as well if you sell similar products.
Learndot retweeted
Q5) Three ways a customer education leader can get a seat at the table:
3) Don’t EVER request budgets. Build forecasts and then deliver on your forecast. Learn to forecast.
#CustomerSuccess
Learndot retweeted
Q5) Three ways a customer education leader can get a seat at the table:
2) Show the dollar amount of product that customers buy after they complete training;
#CustomerSuccess
Learndot retweeted
Q5) Three ways a customer education leader can get a seat at the table:
1) Run a 7 figure training business with a 15 to 25% net margin;
#CustomerSuccess
Learndot retweeted
This is gold 💰
We come to our final question.
Q5) How can Customer Education leaders get a seat at the table?
#customereducation #customersuccess #leadership
Learndot retweeted
📬 #RocketlaneUnfiltered invite to the man with boundless talent.
@billcush: GM @learndot, podcaster, CS influencer & endurance athlete 🏃🏼♂️
Ref: xitter.cf/RocketlaneHQ/status/13…
Are you ready? Tweet “GAME” to start getting questions. Pass if you’re busy - we totally get it.
Introducing #RocketlaneUnfiltered 🥁
✔️ Each week, we tag a leader from #CustomerSuccess or #CustomerOnboarding to ask them 5 questions
✔️ Our chosen guest replies with “GAME” to accept the invite
✔️ In the end, the guest nominates another leader who they think would be game.
Learndot retweeted
Want to build an online academy? Join me this Thurs, Apr 29th at 7:30pmET, as I share the story behind TalentedLearningCenter.com.
RSVP now for this live stream Q+A with David E. Johnson of TransformEd👉linkedin.com/events/howtocre…
#onlinecourses #digitallearning #onlinetraining #LMS
Help sales teams sell customer training with training credits
bit.ly/37JJRZo
Step 1: Stop asking for budgets.
Step 2: Build a forecast.
Step 3: Deliver on your forecast.
Step 4: Get a seat at the table.
#educationservices #SaaS
What does it take to help your company's leaders recognize the business value of customer education? Check this advice from @billcush 👉"How Education Services Leaders Can Get a Seat at the Table blog.learndot.com/what-shoul… via @learndot
#CX #customered #educationservices
Building an annual #CustomerEducation plan required two elements 1) a business model; and 2) a forecast. We explain in this webinar recording. Don't ask for a budget. Build a plan.
learndot.wistia.com/medias/d…
Learndot retweeted
Many organizations are expanding their learning platforms to train external audiences. But they tend to miss a key point. Our Lead Analyst @JohnLeh explains:
"What Costly LMS Selection Mistake Should You Avoid?" talentedlearning.com/common-… #elearning #LMS #CLO #hrtech
How education services leaders can get a seat at the executive table
bit.ly/2Kc5KHT