A communications strategist committed to kindness. I help businesses succeed by being kind to people. I help people succeed by being kind to them and others.
Leeds
Joined January 2009
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It's only the beGINing for @YCCharity! Sling some donations their way and celebrate that Yorkshire spirit ;)
#CREA22
Are you good? We're discussing people's behaviour more than ever, so it seems like a good time to launch my first lens. Lenses are mini-frameworks that make it easier to understand and discuss big topics. This one looks at good & bad behaviour. lnkd.in/dB4PNpr
#kindness
Today I launch a new project. StrongerKinder.com Why kindness is the answer to a more profitable & resilient business. linkedin.com/pulse/why-kindn…
#nationalkindnessday
After two hours of talking to people from @YodelOnline, I realised he was looking at the same screen I was🤪Is it better to say "don't contact us" from the start or "we don't know" after an hour?
Lawrence Alexander retweeted
The simplest ideas are always the best aren’t they. Imagine this being adopted in every street for the next twelve weeks. #StayAtHomeChallenge #coronavirus #kindness
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I'm thinking of starting a Twitter account journalling my @FirstWestYorks disappointments. Today the same bus has been late three times. How is that even possible?!
Hi @Geri_E_L_Scott. When you said 'there's no system in place to access real time bus information', no app and no card payments on Leeds buses; when was that recorded? Hi. @FirstWestYorks when did you launch app and card payments?
I'd heard great things about @SMARTYMobileUK but customer service has been really bad and communication is very confusing :(
Instant insight: The Santander Work Cafe model and what it means for traditional office space linkedin.com/pulse/instant-i…
Art-washing is a fairly new term but one that's very important for property developers who are considering public art.
linkedin.com/pulse/two-minut…
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#property #propertydevelopment #placemaking
Quiet places are a free fix that can instantly attract 50% more customers or staff | LinkedIn buff.ly/2ZigAyl #Property #placemaking #placemarketing #propertydevelopment
Someone suggested that @livequiet and @susancain might be interested in my article on quiet spaces in offices and retail. #quietrevolution
Brain. Food.
Expand your network, listen to some great speakers and lunch is on us. #Leeds
eventbrite.co.uk/e/bbbig-ide…
PWC just made a bold move. Are they reacting to the #agencytrustcrisis?
linkedin.com/pulse/pwc-react…
Parliament can't agree because it's like asking us to agree on the best way to punch ourselves in the face.
#Brexit #MaybeItWasABadIdea